Jylee Miller
Summary
I am a friendly, loyal and dedicated individual who has an ambition to succeed in any given environment. I embrace learning and personal development with a keen passion to take on new challenges. I take pride in my ability to communicate effectively with all ages of people, from diverse cultural backgrounds. I am known to be positive and have the ability to work unsupervised and complete assigned tasks with strong reliable standards. Both professionally and personally, I have well developed leadership skills and will always look for ways to contribute to the wellbeing of my workplace and community and the younger generations.
Overview
9
9
years of professional experience
Work History
Receptionist
Port Lincoln Aboriginal Health
01.2024 - 08.2025
- Managed front desk operations, ensuring smooth workflow and positive visitor experiences.
- Coordinated appointment scheduling and maintained calendar for multiple executives.
- Assisted in training new staff on reception protocols and customer service standards.
- Handled incoming calls, directing inquiries to appropriate departments efficiently.
Aboriginal Community Engagement Officer
SA Health
01.2023 - 01.2024
- Collaborated with other members, departments and administration to address public concerns and develop resolutions and solutions.
- Called customers and vendors to set up appointments and obtain information for senior staff.
- Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions.
- Liase, co-ordinates and collaborates with community and other SA Health Government organizations.
- Organize Aboriginal community events – celebrating community.
- NAIDOC and Reconciliation week and other major event planning
- Implementing structures to make community stronger and improve health outcomes
City of Port Lincoln Council
02.2022 - 06.2022
- Handled all incoming correspondence for the office of the City Council.
- Coordinated meetings and calendar events for the council staff.
- Provided strong customer service to all clients and members of community of Port Lincoln.
- Supported the Aboriginal community with the planning of events in celebration of Aboriginal Arts and History, working with the Arts Gallery of Port Lincoln.
- Managed ministerial and meeting documents and effectively circulated information to members of committees and boards.
- Contracted
Customer Service Officer
Bank SA
01.2021 - 02.2022
- Handled diverse customer needs related to financial products and account features.
- Employed excellent money handling abilities to operate and balance cash drawer daily.
- Recommended banking products and services to members based on individual requirements.
- Provided professional and effective customer service to customers of Bank SA, through high level communication and compassion.
Personal Banker
Westpac Banking Corporation
06.2016 - 06.2020
- Evaluated consumer loan applications per consumer lending policies and underwriting guidelines to make correct decisions.
- Helped customers understand available services and select best bank product, such as accounts or investment strategies.
- Supported the teller team by helping with advanced customers and stepping in during busy periods to manage the customer flow.
Education
Certificate 3 - Business
Australian College of Commerce And Management
12.2018
Year 12 Certificate - undefined
Port Lincoln High School
01.2018
Skills
- Self Motivated
- Analytical thinking
- Customer service
- Kind & compassionate
- Team orientated
- Willingness to learn and take on board constructive criticism
- Collaboration with people from diverse backgrounds and businesses
- Distinguished communication skills both verbal and written
- Organised
- Competent with Microsoft programs
- Extensive money handling skills
Timeline
Receptionist
Port Lincoln Aboriginal Health
01.2024 - 08.2025
Aboriginal Community Engagement Officer
SA Health
01.2023 - 01.2024
City of Port Lincoln Council
02.2022 - 06.2022
Customer Service Officer
Bank SA
01.2021 - 02.2022
Personal Banker
Westpac Banking Corporation
06.2016 - 06.2020
Year 12 Certificate - undefined
Port Lincoln High School
Certificate 3 - Business
Australian College of Commerce And Management