Jyobita Tamang
Sydney,NSW
Summary
Dynamic and service-oriented professional with a proven track record at Hurlstone Park Hotel, adapt at maintaining high service standards and cleanliness, even under pressure. Excels in hospitality service expertise and strong multitasking, ensuring customer satisfaction and team collaboration. Demonstrated ability to greet guests warmly, enhancing the dining experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Hurlstone Park Hotel
07.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Barista
Internship
05.2024 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cashier
Organic Paradise
09.2021 - 07.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
Bachelor of Science - Health Sciences
Western Sydney University
Campbelltown, NSW07-2028
High School Diploma -
Southwestern State Collage
Basundhara, Nepal06-2023
Skills
- Strong multitasking
- Greeting guests
- Cleanliness
- Hospitality service expertise
Certification
RSA
Languages
English
Full Professional
Interests
Travelling
Experiencing new things
Culinary and food
Serving people
Physical fitness and wellness
Timeline
Waitress
Hurlstone Park Hotel
07.2024 - Current
Barista
Internship
05.2024 - 07.2024
Cashier
Organic Paradise
09.2021 - 07.2023
RSA
Bachelor of Science - Health Sciences
Western Sydney University
High School Diploma -
Southwestern State Collage
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