Jyot Priya
Truganina,VIC
Summary
Dedicated and compassionate NDIS Support Coordinator with extensive experience in social work, case management, and community support. Proficient in client relations, crisis intervention, and care coordination with a strong focus on individualized care plans. Fluent in Hindi, Punjabi, and English, and equipped with excellent interpersonal, organizational, and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Care Assistant (PCA)
Raelene Boyle Retirement Village
Aberfeldie, VIC
08.2023 - Current
- Delivered empathetic personal care to elderly residents, fostering a supportive and respectful environment.
- Conducted assessments of residents' social and emotional needs, collaborating with the care team to develop and implement individualized care plans.
- Facilitated meaningful social interactions and activities to promote residents' mental well-being and engagement.
- Monitored and documented changes in residents' conditions, providing detailed reports to ensure continuity of care.
- Supported residents with daily living tasks, including personal hygiene, mobility assistance, and meal support, while promoting their independence and dignity.
- Coordinated with multidisciplinary teams to address residents' holistic needs, including emotional, psychological, and social support.
- Ensured adherence to safety and infection control protocols, contributing to a safe and healthy living environment.
Intensive Therapeutic Care Worker
Life Without Barriers
Dubbo
09.2022 - Current
- Adhered to standards and guidelines to promote a safe working environment.
- Utilized critical thinking to evaluate solutions and make decisions.
- Documented youth behavior and actions clearly and concisely.
- Assisted youth with resources like food, clothing, and shelter.
- Reported changes in client health status to case managers.
- Supported clients with daily living needs to maintain wellness.
Caseworker
Baptist Care Hope Street
Dubbo
07.2022 - 05.2023
- Worked with homeless families and individuals.
- Analyzed behaviours and planned treatments, focusing on coping skills.
- Developed safety plans and activities for children.
- Conducted crisis intervention and assessments.
- Maintained accurate and confidential client records.
- Collaborated with healthcare professionals to coordinate treatment.
Community and Disability Support Worker
BEYOND CARE
Dubbo
01.2022 - 05.2023
- Supported NDIS clients with care needs according to care plans.
- Administered food and medication, maintained logs and reports.
- Empowered clients to live independently.
- Assisted with mobility, daily activities, and personal hygiene
Partner Case Worker
Mission Australia
Dubbo
02.2022 - 07.2022
- Managed cases and provided evidence-based interventions.
- Conducted formal assessments and developed individualized case plans.
- Liaised with co-workers and external agencies for consultations and referrals.
- Created and updated client case management files.
- Maintained relationships with key stakeholders, clients, and customers to ensure satisfaction with services provided.
Case Manager
GREAT CARE
Melbourne
07.2021 - 12.2021
- Coordinated and facilitated care aspects for NDIS and HCP clients.
- Coordinated and facilitated care aspects for NDIS and HCP clients.
- Drafted service plans and reviewed case progress.
- Advocated for clients to meet their needs.
- Coordinated with agencies to fulfill client needs.
- Arranged short-term counseling sessions.
Disability Support Worker
GREAT CARE
Melbourne
04.2021 - 12.2021
- Assisted a vision-impaired NDIS client with daily tasks.
- Provided reading and typing assistance.
- Represented client in communications with other agencies.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
Social Worker Intern
GREAT CARE
Melbourne
03.2021 - 06.2021
- Implemented behavior intervention and support programs.
- Engaged clients in community access activities.
- Developed partnerships with community groups
- Assisted case managers with tracking client progress, developing treatment plans, and providing follow-up support.
Social Worker Intern
SHAKTI MIGRANT & REFUGEE WOMEN’S SUPPORT GROUP
Melbourne
02.2020 - 06.2020
- Supported clients through treatment processes.
- Conducted professional assessments.
- Answered hotline phones for victims of violence.
- Helped clients follow treatment plans and provided personalized support.
Education
Mental Health First Aid Australia
01.2022
01.2022
Masters in Social Work -
Federation University, Melbourne Campus
01.2021
Bachelor of Arts -
Guru Nanak Khalsa College for Women
Ludhiana, India01.2016
Skills
- Multilingual
- Exceptional client dealing and communication
- Reliable
- Meticulous, and resilient
- Leadership and teamwork capabilities
- Strong analytical and organizational skills
- Effective problem-solving and multi-tasking abilities
- Customer relations and networking
- Excellent time management
- Intervention Planning
- Community Outreach
- Progress evaluations understanding
Certification
- Current First Aid including CPR
- Working with Children’s Check
- Manual Handling
Custom
Class C Drivers License
Timeline
Personal Care Assistant (PCA)
Raelene Boyle Retirement Village
08.2023 - Current
Intensive Therapeutic Care Worker
Life Without Barriers
09.2022 - Current
Caseworker
Baptist Care Hope Street
07.2022 - 05.2023
Partner Case Worker
Mission Australia
02.2022 - 07.2022
Community and Disability Support Worker
BEYOND CARE
01.2022 - 05.2023
Case Manager
GREAT CARE
07.2021 - 12.2021
Disability Support Worker
GREAT CARE
04.2021 - 12.2021
Social Worker Intern
GREAT CARE
03.2021 - 06.2021
Social Worker Intern
SHAKTI MIGRANT & REFUGEE WOMEN’S SUPPORT GROUP
02.2020 - 06.2020
Mental Health First Aid Australia
Masters in Social Work -
Federation University, Melbourne Campus
Bachelor of Arts -
Guru Nanak Khalsa College for Women
Similar Profiles
ANGELA DELA CRUZANGELA DELA CRUZ
Personal Care Worker at Raelene Boyle Retirement VillagePersonal Care Worker at Raelene Boyle Retirement Village
Thi Quoc Boi HoangThi Quoc Boi Hoang
Lifestyle Assistant at Raelene Boyle Retirement VillageLifestyle Assistant at Raelene Boyle Retirement Village
Mikayla BokalMikayla Bokal
Dietary Aide at Mountain View Retirement VillageDietary Aide at Mountain View Retirement Village