Jyothi Malve

Key Responsibilities:

• Spearhead day-to-day business operations, ensuring smooth coordination between sales, inventory, and logistics.
• Implement process improvements to optimize supply chain efficiency and reduce overhead costs.
• Lead cross-functional teams in merchandising, customer service, and e-commerce management.
• Oversee procurement, vendor negotiations, and inventory planning using POS and ERP systems.
• Monitor KPIs and prepare performance reports to support strategic planning and revenue growth.

Achievements:

• Streamlined inventory management by integrating a new POS system, reducing stock discrepancies by 30%.
• Played a key role in launching the brand’s online store, improving customer reach and boosting sales by 40% within 12 months.
• Improved staff productivity by introducing task automation tools and regular training programs.

Technical Skills Used:

• ERP/POS systems: Retail Pro, Zoho Inventory
• CRM platforms: HubSpot, Salesforce (basic)
• Productivity tools: Microsoft Excel (advanced), Google Workspace, Trello
• E-commerce platforms: Shopify, WooCommerce
• Analytics: Google Analytics, Microsoft Power BI (basic)

• Trained and motivated employees to perform daily business functions.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and guided team members to maintain high productivity and performance metrics.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.