JYOTI BILKHU
Lalor,VIC
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Administrator
BRADMAN REAL ESTATE
04.2021 - 04.2023
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Processed incoming and outgoing mail and packages according to established procedures.
- Created and maintained detailed records of all office activities.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Coordinated and scheduled meetings and appointments.
- Utilized office management software to record and track customer information.
Security Officer
KP SECURITY
06.2018 - 02.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Account Coordinator
AMERICAN EXPRESS
04.2016 - 04.2017
- Updated internal databases with account information to maintain concise, clear records.
- Facilitated weekly status reports, project documentation and client billing.
- Monitored campaign performance and collaborated with internal teams to optimize campaigns and identify underperforming accounts.
- Escalated issues to appropriate channels as necessary.
- Maintained extensive knowledge of competitors' offerings and presence in assigned territories.
Education
Bachelor of Commerce - Accounting
DELHI UNIVERSITY
DELHI, INDIA Certificate III in Commercial Cookery -
Queensford
Sydney, NSWAgent Representative - Real Estate
Entry Education
Melbourne, VICSkills
- Strategic Planning
- Technical Support
- Office Management
- Stakeholder Relations
- Mail Handling
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Administrator
BRADMAN REAL ESTATE
04.2021 - 04.2023
Security Officer
KP SECURITY
06.2018 - 02.2021
Account Coordinator
AMERICAN EXPRESS
04.2016 - 04.2017
Bachelor of Commerce - Accounting
DELHI UNIVERSITY
Certificate III in Commercial Cookery -
Queensford
Agent Representative - Real Estate
Entry Education
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