Recent graduate backed with a Master's in Artificial Intelligence and applied experience in telecom, cybersecurity, and enterprise platforms. Passionate about AI-driven product innovation, with expertise in Agile product ownership and a strong technical foundation. Eager to add value at a dynamic graduate role while driving cutting-edge digital transformation for global clients.
Hi, I’m
Jyoti Kundu
Software Professional
Melbourne
Summary
Overview
8
years of professional experience
2
years of post-secondary education
Work history
RMIT UniversityMelbourne
Teaching Assistant
02.2023 - 06.2025
Job overview
- Led 200+ students through Agile development of e-commerce platform using Java, Python, microservices, Docker, JUnit, and CI/CD, increasing course satisfaction from 78% to 92%.
- Mentored 200+ students in software engineering fundamentals, delivering tutorials and assessments that improved project completion rates by 25%
- Guided 1000+ students in developing weather forecasting and waste collection websites, raising overall pass rates from 70% to 85%
- Invigilated exams in alignment with RMIT's code of conduct, ensuring 100% compliance with academic integrity guidelines.
RMIT UniversityMelbourne
Student Concierge Officer
05.2022 - 08.2023
Job overview
- Served as the primary student ambassador for RMIT support and services, handling 500+ recruitment inquiries and converting 30% (150+ prospects) into enrolled students, while maintaining a 95% satisfaction rating.
- Provided front-line support to resolve over 500+ student inquiries weekly through the Genesys ticketing system, consistently meeting KPIs for response time (under 24 hours) and maintaining a 98% resolution rate.
GlobalLogic Ltd. Hitachi, India
Associate Consultant
05.2017 - 02.2022
Job overview
- Optimized Agile workflows using the SAFe framework, increasing team velocity by 25% through strategic backlog refinement and reducing production incidents by 30% via CI/CD pipelines.
- Spearheaded delivery of cybersecurity and Pearson solutions for global clients, leading distributed teams across resulting in 95% milestone completion
- Engineered test automation framework (Cucumber/Postman) that slashed regression testing time by 50% while improving software reliability with a 90%+ defect pass rate and less deployment risks.
- Cultivated stakeholder relationships through 20+ requirement workshops and bi-weekly ART demos that aligned technical delivery with business objectives.
Education
RMITAustralia
Masters from Artificial Intelligence
02.2022 - 11.2023
University overview
- Nominated for Graduation Day Ceremony and Featured in the Success Story as Wall of Fame for excellent academic-professional contribution as international student and future edge ambassador at RMIT.
- Developed CNN models for emotion recognition (85% accuracy) and genomic data augmentation (30% performance boost) using Python/TensorFlow in collaboration with CSIRO.
- Developed autonomous robotics systems (ROS) and NLP sentiment analysis tools, leveraging AI/ML algorithms to solve real-world challenges, achieving 85%+ accuracy in sentiment classification.
BITS PilaniIndia
M.Tech from Software Engineering
01.2013 - 12.2016
University overview
- Applied academic software engineering concepts to real-world telecom development in a Work-Integrated Learning program with Wipro, bridging theory with industry practices.
- Developed network modules (90K+ SGSN-MME / 7K G2 nodes) and POCs, optimizing system performance via JMeter & Jenkins CI/CD pipelines, earning the Best Project Award.
- Resolved 100+ critical Java/OSS-RC failures, improving system uptime to 99.5% through advanced data synchronization fixes.
- Authored technical manuals, streamlining onboarding by 40% and earning recognition for exceptional documentation quality.
Skills
- JIRA, Confluence, Scrum, SAFe
- Agile Release Trains (ARTs), PI Planning, Agile Methodology
- Stakeholder Management, Functional Requirements Analysis
- Code Reviews, Workshop Facilitation, Quality Assurance
Agile Tools & Project Management
Business Skills
- Programming Languages & Frameworks: Java, Python, HTML, SQL, JUnit, REST API
- AI/ML: Scikit-learn, Pandas, Data Cleaning, ROS
- Tools & Platforms: AWS, Docker, Jenkins (CI/CD), Postman, HPALM, PostgreSQL, MySQL, MongoDB, GitHub, Bitbucket
Technical Skills
Accomplishments
Accomplishments
- Featured in RMIT Success Story and nominated for RMIT Graduation Day Ceremony for outstanding academic-professional contribution.
- Recognized with SPOT of the Month (2022, Sept 2020), Victor of the Week, and Integrated Team Award (Q3 2019) at GlobalLogic for driving operational excellence in flawless live deployments and elevating delivery quality.
- Honored with "You Made a Difference" for resolving critical issues during work integrated learning program at Wipro Technologies.
Volunteering and Community Engagement
Volunteering and Community Engagement
- Active Member of RMIT's Student-Staff Consultative Committee (SSCC), Activator Community (startups), and Future Edge Ambassador Program, fostering student engagement and innovation.
- Dedicated Volunteer for My Melbourne Program (City of Melbourne), All Haryanvi Association (AHA), and RMIT Open Day, supporting community initiatives and cultural events.
- Collaborated with Industry Leaders through Microsoft Student Accelerator, Grad Girls, and Spark Festival, building networks and driving startup-focused initiatives.
Certification
- Microsoft: Agentic AI, Career Coach Program
- API Academy: Product Manager, Security Architect
- Common Purpose: Global Leadership Program, Big Industry Challenge
- GDSC RMIT: Shape the Future Innovation
- Credly: Ethical Cities, Presentation Skills, Team Collaboration, Academic Integrity
Portfolio
Portfolio
GitHub : github.com/kundujyoti13
Credly : www.credly.com/users/jyoti.365f010a
References
References
References available upon request.Timeline
Teaching Assistant
RMIT University
02.2023 - 06.2025
Student Concierge Officer
RMIT University
05.2022 - 08.2023
RMIT
Masters from Artificial Intelligence
02.2022 - 11.2023
Associate Consultant
GlobalLogic Ltd. Hitachi
05.2017 - 02.2022
BITS Pilani
M.Tech from Software Engineering
01.2013 - 12.2016
Similar Profiles
Ahmed MemonAhmed Memon
Student Life Ambassador at RMIT UniversityStudent Life Ambassador at RMIT University
Khushi DhankholaKhushi Dhankhola
Laboratory Assistant- Pathology at RMIT UniversityLaboratory Assistant- Pathology at RMIT University
Gavin Xun ZhouGavin Xun Zhou
Tutor at RMIT UniversityTutor at RMIT University
Chak WaghulabarananChak Waghulabaranan
Event Staff at Spark Event GroupEvent Staff at Spark Event Group
STEFAN BABICSTEFAN BABIC
Contact Administrator at Texco ConstructionContact Administrator at Texco Construction