Aryaman Julka
Wentworthville,NSW
Summary
Dynamic leader with proven expertise in store operations and customer relations, honed at Metro Petroleum and McDonald's. Excelled in enhancing customer satisfaction and streamlining inventory control, showcasing exceptional problem-solving and multitasking abilities. Demonstrates a commitment to maintaining high safety and cleanliness standards, with a track record of fostering positive team environments and driving significant improvements in service quality.
Overview
2
2
years of professional experience
Work History
Store Manager
Metro Petroleum
12.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Crew Trainer
McDonald's
08.2023 - 12.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Warehouse Manager
ECO SMART SAVERS
12.2022 - 07.2023
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Crew Member
McDonald's
09.2022 - 04.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Nova Institute
Parramatta, NSW2026
Bachelor of Science - Computer And Information Systems Security
Western Sydney University
Sydney, NSW02.2023
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Friendly and Positive
Timeline
Store Manager
Metro Petroleum
12.2023 - Current
Crew Trainer
McDonald's
08.2023 - 12.2023
Warehouse Manager
ECO SMART SAVERS
12.2022 - 07.2023
Crew Member
McDonald's
09.2022 - 04.2023
High School Diploma -
Nova Institute
Bachelor of Science - Computer And Information Systems Security
Western Sydney University
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