Dedicate warehouse operations professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Team Leader
Woolworths Group (Primary Connect )
06.2020 - Current
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Developed team members'' skills through coaching sessions, resulting in improved individual performance.
Coordinated resources effectively to meet project deadlines and achieve desired results.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Shift Operations Manager ( Secondment)
Woolworths Group (Primary Connect )
01.2023 - 10.2023
Enhanced team productivity by providing regular coaching and constructive feedback to team.
Streamlined daily operations with introduction of standardized procedures, improving overall efficiency.
Spearheaded cross-functional collaboration for better communication between departments, resulting in increased operational effectiveness.
Implemented cost-saving measures by identifying areas of inefficiency and recommending process improvements.
Led safety initiatives, resulting in improved workplace conditions and reduced incidents of work-related injuries.
Team Coordinator
Woolworths Group (Primary Connect )
07.2012 - 06.2020
Improved team collaboration with regular meetings, progress updates, and transparent communication.
Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.
Managed team workload to reach targets for specific tasks.
Delegated daily tasks, addressed employee questions and resolved scheduling issues.
Business Owner
Self-employed
09.2009 - 01.2012
Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Expanded market reach with targeted marketing campaigns and strategic partnerships.
Developed a high-performing team through effective recruitment, training, and performance management.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Education
Advanced Diploma - Hospitality Administration And Management
Carrick Institute of Education
Sydney, NSW
10.2007
Bachelor of Arts -
Khalsa College Patiala
04.2002
Skills
Effective Leadership
Decision Making
Strategic Planning
Standard Operating Procedures
Time Management
Problem Solving
Safety Compliance
Performance Monitoring
Continuous Improvement
Team Development
Timeline
Shift Operations Manager ( Secondment)
Woolworths Group (Primary Connect )
01.2023 - 10.2023
Team Leader
Woolworths Group (Primary Connect )
06.2020 - Current
Team Coordinator
Woolworths Group (Primary Connect )
07.2012 - 06.2020
Business Owner
Self-employed
09.2009 - 01.2012
Advanced Diploma - Hospitality Administration And Management
Carrick Institute of Education
Bachelor of Arts -
Khalsa College Patiala
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