Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Aviation
Timeline
Generic

Katherine MacNicol

Gold Coast,QLD

Summary

*Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

*Disciplined professional committed to providing optimum patient care, including vital sign measurement, wheelchair assistance and personal grooming. Talented at engaging patients in conversation and social interaction to improve quality of living. Big-hearted individual with several years of experience in healthcare industry.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Nurse Assistant

Pacific Private
Gold Coast, Queensland
03.2018 - Current
  • Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
  • Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
  • Performed vital signs checks such as blood pressure and temperature readings for patients.

Aviation Ground Crew

Seaworld
Gold Coast, Queensland
05.2000 - 11.2018
  • Conducted pre-flight inspections to ensure safety of passengers and crew members
  • Ensured that all cargo was loaded securely in the aircrafts and documented weights for each flight.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

High School Diploma -

Ballarat Grammer
Ballarat, VIC
12-1982

Skills

  • Privacy and confidentiality
  • ADL support
  • Infection Control
  • Medical Records Management
  • Call light response
  • Cultural competence
  • First-aid and CPR
  • Staff Assistance
  • Patient Care
  • Passenger Assistance
  • Problem-solving abilities
  • Team Collaboration
  • Emergency Procedures
  • Attention to Detail
  • Excellent Communication
  • Aviation regulations

Affiliations

  • Enjoy most sports,gym and outdoor activities.

Certification

  • Cert 111 Assistant in Nursing
  • Approved Safety Ground Crew Cert
  • Life Savings Cert
  • First Aid BLS Cert

Languages

English
Professional

Aviation

  • Seaworld
  • Booking Flights
  • Loading and unloading passengers
  • Safety Briefing passengers
  • Escorting passengers to aircraft

Timeline

Nurse Assistant

Pacific Private
03.2018 - Current

Aviation Ground Crew

Seaworld
05.2000 - 11.2018

High School Diploma -

Ballarat Grammer

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Katherine MacNicol