K-lah Jahnae RAWIRI
Upper Caboolture,Australia
Summary
Dynamic and motivated professional with experience at Coles, recognized for exceptional customer service and attention to detail. Proven ability to optimize workflows and maintain high standards of cleanliness and organization. Strong communicator with a commitment to learning and team collaboration, ensuring customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Team Member
Coles
Caboolture , QLD
12.2023 - Current
- Organized inventory shelves for easy access and maintenance of stock levels.
- Greeted customers upon entering the store with friendly demeanor.
- Monitored expiration dates on food items for freshness assurance.
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Barista
Designer Life Café
Caboolture, QLD
07.2023 - Current
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Operated espresso machines and commercial coffee brewers to create hot beverages.
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Maintained compliance with company policies and WHS procedures for food safety, sanitation and quality.
Volunteer
Nambour Neighbour Aids
Nambour, QLD
01.2023 - 12.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maintained superior store cleanliness, organization and sanitation by performing various light duties.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Supported team members and management by going above and beyond to meet goals.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Answered customer inquiries and provided product guidance.
Education
Certificate II - Retail & Cafe Operations
Designer Life
QLD10.2023
Skills
- Appearance recognition
- Effective communication
- Responsibility acceptance
- Deadline management
- Eagerness to learn
- Loyalty
- Time effectiveness
- Emotional maturity
- Motivation
- Public speaking
- Strategic planning
- Attention to detail
- Workflow optimization
Availability
Monday – Sunday, Morning and Evenings, True
References
- Kate Winkworth, Project Coordinator, Better Together, 0449 696 558, kate@bettertogether.net.au
- Mitch Suthers, Lifestyle Coach, Better Together, 0402 481 986, mitch@bettertogether.net.au
Professional Technical Skills
- Recognize the importance of appearance.
- Excel in effective and positive communications.
- Fully accepts all responsibilities and meet deadlines.
- Show eagerness and capacity to learn.
- Loyal to organization, associates and subordinates.
- Place a high on time effectiveness.
Timeline
Team Member
Coles
12.2023 - Current
Barista
Designer Life Café
07.2023 - Current
Volunteer
Nambour Neighbour Aids
01.2023 - 12.2023
Certificate II - Retail & Cafe Operations
Designer Life