Kaaren (Kay) Casey
Whroo,Vic
Summary
Results-driven Administration and Training Manager with over a decade of experience in developing impactful training materials and compliance programs. Skilled in risk assessment and mentoring staff to foster a culture of continuous improvement.
Overview
15
15
years of professional experience
5
5
Certifications
Work History
Administration and Training Manager
SJC Maintenance - Approved Greater Western Water Contractor
Werribee, Vic
05.2011 - Current
- Developed training materials for Greater Western Water maintenance procedures and safety protocols.
- Assessed Greater Western Water training needs through observations and employee feedback sessions.
- Implemented onboarding programs for new hires in maintenance roles.
- Collaborated with Greater Western Water management to align training with operational goals and standards.
- Mentored staff to promote a culture of continuous improvement within the team.
- Coordinated compliance training to ensure adherence to safety regulations and policies.
- Coordinated with Greater Western Water managers to identify skill or knowledge gaps and implement training needs.
- Produced reports and maintained training documents to support training activities.
- Developed training materials, including manuals, guides and handouts for Greater Western Water.
- Developed and implemented administrative policies to enhance office efficiency.
- Ensured compliance with company policies and regulatory requirements in administration.
- Established effective filing systems for documents and records management.
- Provided guidance to staff on administrative issues such as payroll processing, employee benefits administration.
- Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services.
- Conducted risk assessments to identify potential compliance issues and vulnerabilities.
- Developed training materials to educate staff on compliance requirements and best practices for internal and external stakeholders.
- Facilitated adherence to safety and regulatory objectives, and managed client-specific projects, training programs, and personnel background checks.
- Conducted regular quality audits and assessments to ensure adherence to quality management systems.
- Provided support in responding to inquiries from government agencies.
- Reported any identified discrepancies or irregularities to senior management.
- Managed tender submissions to ensure compliance with client specifications.
- Reviewed contract terms and conditions to identify potential risks and obligations.
- Facilitated communication between stakeholders throughout the tender process.
- Edited and proof read articles to maintain high-quality standards across all platforms.
- Coordinated with internal departments to ensure timely delivery of content updates.
- Designed websites, portals, and large-scale web applications for clients.
Office administrator
Central Asphalt Group -
Melton, Vic
03.2014 - 11.2020
- Developed and maintained filing systems for easy document retrieval.
- Supported communication between departments to enhance workflow.
- Implemented office procedures to improve daily operations.
- Facilitated onboarding processes for new hires within the organisation for client contracts, including VicRoads and Western Water.
- Coordinated and managed daily administrative operations of the office.
- Answered incoming calls in a professional manner.
- Ensured compliance with accreditation standards and regulations during regular ISO audits.
- Researched industry standards to ensure compliance with regulations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Inspected daily construction to determine project progress, contract compliance and safety.
- Managed tender submissions to ensure compliance with client specifications.
- Conducted regular quality audits and assessments to ensure adherence to quality management systems.
Education
Certificate IV in Telecommunications Engineering Technology - Telecommunications
Telecommunications Management Limited (TML)
London12-2005
High School Diploma -
Kaniva Secondary College
Kaniva, VIC12-1993
Skills
- Employee & Compliance training
- Onboarding programs
- Risk assessment & Training material development
- Document management
- Process improvement
- Technical Training material updates
- Verbal and writing communication
- Public speaking
- Business administration
- Training solutions development
- Microsoft Office
- Tender submissions
- Quality assurance
- Problem solving
- Attention to detail
- Time management
Certification
CPCCWHS1001 - Construction Induction Card
Affiliations
My family returned to a simpler lifestyle when we purchased our 50-acre block in the Goulburn Valley during the pandemic. We use only solar energy, rainwater, and our own supply of homegrown fruit and vegetables, collect eggs from our free-range chickens, and honey from our five bee hives.
References
References available upon request.
Timeline
Office administrator
Central Asphalt Group -
03.2014 - 11.2020
Administration and Training Manager
SJC Maintenance - Approved Greater Western Water Contractor
05.2011 - Current
Certificate IV in Telecommunications Engineering Technology - Telecommunications
Telecommunications Management Limited (TML)
High School Diploma -
Kaniva Secondary College