Kaartik Singh
Graduate IT Engineer
Melton West,VIC
Summary
I am seeking a role that will allow me to consider my educational and professional background, expand my knowledge and to provide opportunities for my personal and professional growth. I would like to embark on new and challenging assignments with an aim to bring about process improvements and business profitability, striving to climb the career ladder though continuous learning and commitment.
Overview
1
1
Certification
5
5
years of post-secondary education
1
1
year of professional experience
Work History
Desktop Support Engineer
RICOH
New Delhi , Delhi
2018.06 - 2019.07
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
- Configured and installed computer systems for other sub-organizations.
- Troubleshooting hardware/software / network problems
- Monitoring software updates
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
Education
Master of Science - Information Technology
Swinburne University
Melbourne, VIC 2019.08 - 2021.07
Bachelor's - Computer Applications
Guru Gobind Singh Indraprastha University
India 2015.08 - 2018.07
Skills
Desktop support
Certification
CCNA - Cisco Certified Network Associate
References
Available on Request
Timeline
Master of Science - Information Technology
Swinburne University
2019.08 - 2021.07
CCNA - Cisco Certified Network Associate
2018-12
Desktop Support Engineer
RICOH
2018.06 - 2019.07
Bachelor's - Computer Applications
Guru Gobind Singh Indraprastha University
2015.08 - 2018.07