Kaashifa Francois
Leumeah,NSW
Summary
Completed a degree of health sciences with knowledge in strength & conditioning, nutrition, exercise prescription, biomechanics, anatomy and physiology. I am a hardworking & passionate job seeker with strong organizational skills eager to secure an entry level position in the health science sector. Ready to help achieve company and client goals.
Dependable wait staff successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
9
9
years of professional experience
Work History
Wait Staff Member
Dahlias Cafe
09.2018 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
Student Placement
CrossFit South West Sydney
10.2022 - 02.2023
- Planned and executed group fitness sessions with warm-ups and cool-downs.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Encouraged and motivated participants to persevere through challenges to achieve new goals.
- Enhanced client experience by maintaining motivational and supportive culture.
- Encouraged participants to stay motivated and reach fitness goals.
- Demonstrated proper form and technique to prevent injury.
- Set up and broke down equipment before and after classes.
- Monitored alongside exercise physiologist led training sessions by encouraging, motivating and in particular instances aiding the form of exercises.
- Assisted clients with personal fitness goals through realistic objectives.
- Promoted safe and inclusive environment for club clients and members.
Event Staff
Labor Power Staffing
01.2015 - 04.2015
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Collaborated with vendors to secure necessary event services and supplies.
- Greeted guests and welcomed patrons in support of company service policy.
- Reported any damage or maintenance issues to manager.
- Inspected tickets and customer IDs, checking for appropriate age requirements.
Student Intern
NRL Game Development
06.2014 - 06.2014
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Performed administrative duties and staff support tasks.
- Promoted effective professional relationships with staff/players by showing respect & dependability.
- Aided in setting up sporting events including refereeing said games.
- Interacting with students, staff and managers whilst promoting the sport.
Education
Bachelor of Science - Sport And Exercise Science
Western Sydney University
Sydney, NSW03.2023
Skills
- Order Management and Order Accuracy
- POS System Operation
- Supply Restocking
- Guest Engagement
- Class Instruction
- Stretching and Recovery
- Music Selection
- Equipment Preparation
- Strength Training Technique
- Basic First Aid
- Time Management and Planning
Timeline
Student Placement
CrossFit South West Sydney
10.2022 - 02.2023
Wait Staff Member
Dahlias Cafe
09.2018 - Current
Event Staff
Labor Power Staffing
01.2015 - 04.2015
Student Intern
NRL Game Development
06.2014 - 06.2014
Bachelor of Science - Sport And Exercise Science
Western Sydney University
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