Kabeer Khemka
Brisbane,Queensland
Summary
Dynamic and results-oriented professional with a demonstrated ability to manage operations and cultivate exceptional customer relations. Equipped with a Master of Business degree, I am poised to excel in various managerial roles across diverse industries. Known for adept leadership, problem-solving acumen, and adeptness in adapting to evolving landscapes, I am committed to driving organizational growth and surpassing performance benchmarks. Eager to contribute to any forward-thinking organization that values innovation, collaboration, and operational excellence.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Collins Food Limited
Brisbane, Queensland
09.2023 - Current
- Orchestrated operational excellence as Assistant Manager at Taco Bell, a distinguished subsidiary of Collin Foods Limited (CFL), ensuring meticulous adherence to CFL's stringent standards and protocols.
- Fostered a culture of collaboration and achievement among team members to consistently exceed CFL's operational benchmarks and elevate customer satisfaction levels at Taco Bell establishments.
- Demonstrated versatile leadership by proficiently managing a spectrum of managerial responsibilities, including scheduling, inventory optimization, and comprehensive staff training, augmenting CFL's operational efficacy.
- Actively pursued continuous professional development opportunities, honing leadership acumen and strategic prowess to drive sustained success and advancement within the CFL organization.
- Engaged proactively in CFL-led training initiatives and strategic forums, leveraging insights to finesse operational strategies and cultivate a culture of continuous improvement at Taco Bell franchises.
- Aligned operational strategies and daily practices with CFL's foundational pillars of quality, integrity, and relentless pursuit of excellence, fostering a dynamic and results-oriented environment at Taco Bell locations.
Store Manager
Subway
Brisbane, Queensland
01.2023 - 09.2023
- Oversaw the operational management of two Subway stores simultaneously, ensuring smooth day-to-day functioning, enhancing efficiency, and elevating customer satisfaction.
- Demonstrated a consistent history of adeptly leading teams and streamlining operations within the dynamic food service domain.
- Introduced strategic initiatives aimed at enhancing efficiency, boosting sales, and fostering heightened customer satisfaction.
- Expertise in talent acquisition, training, and fostering the growth of team members to cultivate high-performing teams.
- Proficiently managed budgetary considerations, implemented cost-effective measures, and conducted financial analyses to optimize profitability.
- Dedicated to delivering unparalleled customer service and nurturing enduring customer relationships.
Crew Team Member
Big W
Brisbane, Queensland
10.2022 - 03.2023
- Effectively collaborated with a diverse team to meet daily sales targets and deliver exceptional customer service.
- Utilized strong interpersonal skills to engage with customers, understand their preferences, and offer tailored product recommendations, resulting in heightened satisfaction.
- Demonstrated proficiency in cashier duties, ensuring accurate and efficient transaction processing while upholding a high standard of detail orientation.
- Contributed actively to team meetings and training sessions, offering innovative ideas and suggestions to enhance operational efficiency and elevate the customer experience.
- Maintained the cleanliness and organization of the sales floor, optimizing product displays to enhance visual appeal and facilitate ease of browsing for customers.
Team Member
McDonalds
Brisbane, Queensland
08.2022 - 01.2023
- Demonstrated proficiency in executing diverse responsibilities within the McDonald's team, ensuring operational efficiency and customer satisfaction.
- Facilitated collaboration among colleagues to achieve service benchmarks and surpass customer expectations.
- Exhibited adaptability across various roles, including cashiering, food preparation, and customer support, contributing to team versatility and effectiveness.
- Engaged in continuous professional development initiatives, enhancing competencies to elevate team performance and customer service standards.
- Actively participated in team discussions and strategy sessions, offering constructive insights to optimize service delivery and operational processes.
- Committed to delivering exceptional service characterized by promptness, professionalism, and accuracy, reflecting McDonald's dedication to excellence in customer satisfaction.
Operation Manager Intern
Shoolin Agrifarm
Jaipur, Rajasthan
07.2021 - 06.2022
- Established and maintained efficient organizational systems for files, spreadsheets, and reports, optimizing accessibility and contributing to streamlined operations.
- Demonstrated adeptness in problem-solving by analyzing complex issues, devising effective solutions, and making data-informed decisions to drive productivity and enhance outcomes.
- Engaged with stakeholders through diverse communication channels, including phone, email, and in-person interactions, providing timely and accurate information to address inquiries and bolster customer satisfaction.
- Conducted in-depth research, compiled and analyzed data, and updated spreadsheets, facilitating data-driven decision-making and enabling prompt reporting.
- Took initiative in managing inventory and office supplies, ensuring availability for team members and promoting a well-organized work environment conducive to efficiency.
- Actively pursued professional development in business operations, financial management, and analytical techniques, displaying a commitment to continuous learning and preparation for future leadership roles as an operations manager intern.
Education
Master Of Business - International Business
The University of Queensland
Brisbane, QLD08.2024
Diploma In Logistics and Supply Chain Management -
Jain University
10.2021
Bachelor's Of Commerce Honors - Logistics and Supply Chain Management
Jain University
06.2021
Skills
- Operational Management
- Team Leadership and Collaboration
- Customer Service Excellence
- Strategic Planning and Execution
- Compliance and Quality Assurance
- Professional Development and Growth
- Training and Development
- Stakeholder Management
- Commitment to Excellence
- Adaptability and Resilience
Timeline
Assistant Manager
Collins Food Limited
09.2023 - Current
Store Manager
Subway
01.2023 - 09.2023
Crew Team Member
Big W
10.2022 - 03.2023
Team Member
McDonalds
08.2022 - 01.2023
Operation Manager Intern
Shoolin Agrifarm
07.2021 - 06.2022
Master Of Business - International Business
The University of Queensland
Diploma In Logistics and Supply Chain Management -
Jain University
Bachelor's Of Commerce Honors - Logistics and Supply Chain Management
Jain University
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