Summary
Strategic and results-driven professional with extensive experience in inventory management, logistics, operations, procurement, and customer relationship management (CRM). Armed with a Master of Business in International Business, I bring expertise in supply chain optimization, procurement, and compliance management. Adept at enhancing efficiency, reducing costs, and fostering high-performance teams, I am committed to driving operational excellence and achieving business objectives.
Work History
Inventory Manager
BT Scaffolds
02.2024 - Current
- Lead inventory management, procurement, and logistics operations, ensuring smooth material flow
- Monitor stock levels, conduct audits, and implement best practices to minimize waste and maximize efficiency
- Coordinate with warehouse teams and suppliers to streamline distribution and fulfillment processes
- Utilize data analytics to forecast demand, manage stock rotation, and prevent shortages
- Implement CRM strategies to maintain strong vendor relationships and optimize procurement cycles
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
Supply Chain & Operations Associate
Kabeer Enterprises
07.2015 - Current
- Gained hands-on experience in inventory management, procurement, and logistics operations, supporting business growth
- Coordinated warehouse operations, ensuring timely dispatch and inventory accuracy
- Developed strong vendor and supplier relationships, enhancing supply chain efficiency
- Contributed to process improvements, implementing strategies to reduce lead times and improve workflow efficiency
- Followed shipping and receiving procedures for goods and materials.
Assistant Manager
Collins Food Limited
09.2023 - 02.2024
- Managed daily operations, inventory, and compliance, ensuring seamless business functioning
- Implemented strategic initiatives to enhance productivity, leveraging supply chain expertise
- Led and mentored teams, fostering a high-performance culture and continuous improvement
- Conducted data-driven sales analysis, optimizing stock levels and boosting revenue
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Store Manager
Subway
01.2023 - 09.2023
- Oversaw operations for two stores, ensuring high standards of efficiency and customer service
- Optimized supply chain processes and procurement, reducing waste and improving cost savings
- Led training initiatives, boosting team performance and customer satisfaction
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
Crew Team Member
Big W
10.2022 - 03.2023
- Supported store operations, inventory management, and sales analysis
- Engaged with customers to enhance satisfaction and drive revenue
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Worked front counter, drive-thru and other areas.
Team Member
McDonald’s
08.2022 - 01.2023
- Delivered exceptional customer service and quality control
- Assisted in inventory tracking and order fulfillment
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
Operations Manager Intern
Shoolin Agrifarm
07.2021 - 06.2022
- Led inventory and supply chain initiatives, ensuring cost-effective procurement
- Applied data analytics to improve logistics workflows and productivity
- Wrote and revised technical documentation for operational procedures.
- Offered technical assistance to support front-line teams with daily operations and special projects.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled administrative and data entry work for staff.
Education
Master of Business - International Business
07.2024
- Degree Awarded with Honours
- Member of UQBSPA
Diploma - Logistics & Supply Chain Management
10-2022
- Degree Awarded with Honours
Bachelor of Commerce (Hons) - Logistics & Supply Chain Management
06.2021
- Degree Awarded with Honours
Skills
- Inventory & Supply Chain Management
- Procurement & Purchase Order Oversight
- Logistics & Distribution Optimization
- Team Leadership & Performance Management
- Data-Driven Decision Making
- Compliance & Quality Assurance
- Customer Relationship Management (CRM)
- Strategic Planning & Execution
- Process Improvement & Cost Reduction
Accomplishments
- Optimized Supply Chain Operations: Led efforts to streamline procurement and inventory management at BT Scaffolds, reducing costs and improving stock turnover.
- Vendor Negotiations: Successfully negotiated cost reductions with suppliers, achieving a 10% decrease in procurement expenses while maintaining product quality.
- Team Leadership: Directed a cross-functional team to enhance operational efficiency, resulting in measurable improvements in workflow and productivity at Collins Food Limited.
- Process Improvements: Implemented data-driven strategies to improve inventory management at Kabeer Enterprises, reducing lead times and stock-outs.
- Operational Excellence: Drove significant operational improvements at Subway, optimizing supply chain processes and reducing waste, contributing to a reduction in overall operational costs.
Certification
- Advanced Supply Chain Management & Procurement
- Customer Relationship Management (CRM) & Vendor Negotiation
- Workplace Safety & Compliance Training
- Leadership & Performance Management
- Supply Chain Operation and Logistics
- Google Digital
Languages
English (Fluent)
Hindi (Fluent)
Technology Skills
- Microsoft Office Suite (Excel, Word, PowerPoint)
- SAP
- Inventory Management Software
- Power BI
- CRM Tools
- Bookqable
- OnRent
- HubSpot CRM
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