Kabi Raj Gurung
Deception Bay,QLD
Summary
Proven track record in enhancing customer satisfaction and maintaining high safety standards, demonstrated across roles at Bhatbhateni Supermarket and Al Jaber Coin Security Group. Skilled in food safety awareness and exceptional customer service, adept at fostering independence in mobility-impaired individuals and ensuring secure, welcoming environments. Achieved significant improvements in service efficiency and safety compliance.
Overview
9
9
years of professional experience
Work History
Food Service Assistance
Bhatbhateni Supermarket
11.2023 - 07.2024
- Enhanced customer satisfaction by providing prompt and efficient food service assistance.
- Provided vital assistance to patients with mobility impairments, fostering independence and autonomy during transport services.
- Monitored food temperatures throughout service hours to comply with health regulations and ensure optimal freshness.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
Front Desk Receptionist
Irena Masdar City,
09.2021 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Security Officer
Al Jaber Coin Security Group
09.2019 - 09.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Warehouse Assistant
Bhatbhateni Supermarket
06.2015 - 02.2019
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Education
High School Graduate - Business Administration And Management
Kendriya Vidyalaya
India05.2008
Skills
- Food Service Assistance
- Healthcare Services
- Seafood cooking
- Feeding and Nutrition Assistance
- Superb Customer Service
- Food Service Management
- Telephone assistance
- Food safety awareness
Timeline
Food Service Assistance
Bhatbhateni Supermarket
11.2023 - 07.2024
Front Desk Receptionist
Irena Masdar City,
09.2021 - 09.2023
Security Officer
Al Jaber Coin Security Group
09.2019 - 09.2023
Warehouse Assistant
Bhatbhateni Supermarket
06.2015 - 02.2019
High School Graduate - Business Administration And Management
Kendriya Vidyalaya
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