Kacey Collins
East Maitland,NSW
Summary
Talented Dental Assistant with 12 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Dental Assistant & Receptionist
PACIFIC SMILES AND NIB DENTAL GREENHILLS
2023.02 - Current
- Answering of Phones, Clinical Paperwork, Payments and Receipting, Cleaning, Infection Control, Chair side Assisting, Care for Clients, Sterilization Procedures, Assisting and Helping Staff, Training Staff
Dual Centre Leader
PACIFIC SMILES DENTAL MORISSET AND TORONTO
2022.02 - 2023.02
- Daily, weekly & monthly Reporting, Report to Regional Manager, Day to day staff and practitioner queries, refunds, admin errors, manage complaints, Manage staff, and rosters
- One on One relationship with contractors
- Answering of Phones, Clinical Paperwork, Payments and Receipting, Cleaning, Infection Control, Chair side Assisting, Care for Clients, Sterilization Procedures, Stock Control, Monthly KPI targets.
Acting Centre Leader
PACIFIC SMILES DENTAL TORONTO
2021.12 - 2022.02
- Daily, weekly & monthly Reporting, Report to Regional Manager, Day to day staff and practitioner queries, refunds, admin errors, manage complaints, Manage staff, and rosters, Managing one on one relationship with contractors, Monthly KPI targets
- Answering of Phones, Clinical Paperwork, Payments and Receipting, Cleaning, Infection Control, Chair side Assisting, Care for Clients, Sterilization Procedures, Stock Control
Assistant Centre Leader
PACIFIC SMILES DENTAL MORISSET
2020.09 - 2022.02
- Daily, weekly & monthly Reporting, Report to Regional Manager & Centre Manager, Day to day staff and practitioner queries, refunds, admin errors, manage complaints, Manage staff, and rosters
- Answering of Phones, Clinical Paperwork, Payments and Receipting, Cleaning, Infection Control, Chair side Assisting, Care for Clients, Sterilization Procedures, Stock Control, Staff Training.
Dental Assistant & Receptionist
PACIFIC SMILES DENTAL MORISSET
2019.08 - 2020.09
- Answering of Phones, Clinical Paperwork, Payments and Receipting, Cleaning, Infection Control, Chair side Assisting, Care for Clients, Sterilization Procedures, Stock Control, Assisting and Helping Staff, Training Staff
Centre Manager
PACIFIC SMILES DENTAL TORONTO
2018.02 - 2019.08
- Daily, weekly & monthly Reporting, Report to Regional Manager, Day to day staff and practitioner queries, refunds, admin errors, manage complaints, Manage staff, and rosters
- Answering of Phones, Clinical Paperwork, Payments and Receipting, Cleaning, Infection Control, Chair side Assisting, Care for Clients, Sterilization Procedures, Stock Control, monthly targets.
Acting Assistant Centre Manager
PACIFIC SMILES DENTAL TORONTO
2017.07 - 2018.02
- Daily, weekly & monthly Reporting, Report to Regional Manager & Centre Manager, Day to day staff and practitioner queries, refunds, admin errors, manage complaints, Manage staff, and rosters
- Answering of Phones, Clinical Paperwork, Payments and Receipting, Cleaning, Infection Control, Chair side Assisting, Care for Clients, Sterilization Procedures, Stock Control
Dental Assistant & Receptionist
PACIFIC SMILES DENTAL TORONTO
2014.12 - 2018.02
- Answering of Phones, Clinical Paperwork, Payments and Receipting, Cleaning, Infection Control, Chair side Assisting, Care for Clients, Sterilization Procedures, Stock Control, Set up of Centre.
WHS Officer
PACIFIC SMILES DENTAL CENTRAL REGION
2016.03 - 2017.11
- Visit 10 centres, review safety procedures and report to WHS Manager & Regional Manager.
Acting Centre Manager
PACIFIC SMILES DENTAL TORONTO
2017.05 - 2017.05
- Daily, weekly & monthly Reporting, Report to Regional Manager & Centre Manager, Day to day staff and practitioner queries, refunds, admin errors, manage complaints, Manage staff, and rosters
- Answering of Phones, Clinical Paperwork, Payments and Receipting, Cleaning, Infection Control, Chair side Assisting, Care for Clients, Sterilization Procedures, Stock Control
HIGHER DUTIES
PACIFIC SMILES DENTAL TORONTO
2016.07 - 2017.01
- Daily, weekly & monthly Reporting, Report to Regional Manager & Centre Manager, Day to day staff and practitioner queries, refunds, admin errors, manage complaints, Manage staff, and rosters
- Answering of Phones, Clinical Paperwork, Payments and Receipting, Cleaning, Infection Control, Chair side Assisting, Care for Clients, Sterilization Procedures, Stock Control
Receptionist & Dental Assistant
HAPPY SMILES DENTAL CARE- GRAFTON, MACLEAN & YAMBA
2013.01 - 2014.12
- Answering of Phones, Clinical Paperwork, Payments and Receipting, Cleaning, Infection Control, Chair side Assisting, Care for Clients, Sterilization Procedures, Stock Control, Team Leadership under the guidance of the Practice Manager
Customer Service Assistant/Supervisor
BI-LO SOUTH GRAFTON
2011.07 - 2013.04
- Cash Handling, Customer Service, Stock Rotation, Stocking Shelves
Kitchen Hand
HOTEL 5 MOTEL
2010.08 - 2010.11
- Preparing Food, Cleaning, Waitressing
Night Fill Associate
BIG W GRAFTON
2007.10 - 2010.10
- Stocking Shelves, Customer Service
Education
Certifcate III - Dental Assisting
TAFE NSW
Grafton, NSW10.2014
High School Diploma -
South Grafton High School
South Grafton, NSW12.2010
Skills
- Cash Handling
- Customer Service
- Customer Enquiries
- Stock Rotation
- Stock Take
- Cleaning
- Kitchen Hand
- Food Preparation
- Answering Phones
- Infection Control
- Assisting Dentists
- Stock Control
- Sterilization Procedures
- Client Care
- Team Leadership
- Reporting
- Training
- Rostering
- Meeting KPI’s
- Procedure Support
Certification
Car- NSW
Education And Qualification
- 2023, Working With Children Check
- 2021, FIRST AID, Vital First Aid
- 2017, FIRST AID, Vital First Aid
- 2014, CERTIFICATE III in DENTAL ASSISTING, Tafe NSW
- 2014, FIRST AID, Royal Lifesaving, Tafe NSW Recognition
- 2014, NATIONAL CRIMINAL HISTORY CHECK, InterCheck Australia
- 2010, HIGHER SCHOOL CERTIFICATE, South Grafton High School, Community And Family Studies, Standard English, Food Technology, General Maths, P.D.H.P.E
- 2010, RSA and RCG, South Grafton High School
- 2008, SCHOOL CERTIFICATE, South Grafton High School
Licenses
Car- NSW
Personal Information
Date of Birth: 04/27/93
References
Jessica Wrightson, 0401 758 541, Former Regional Business Leader & Centre Leader Pacific SmilesGroup
Sally Oosterveen, 4934 9000, Centre Leader Pacific Smiles Dental Greenhills
Carly Jones, 0473 143 929, Personal Reference
Timeline
Dental Assistant & Receptionist
PACIFIC SMILES AND NIB DENTAL GREENHILLS
2023.02 - Current
Dual Centre Leader
PACIFIC SMILES DENTAL MORISSET AND TORONTO
2022.02 - 2023.02
Acting Centre Leader
PACIFIC SMILES DENTAL TORONTO
2021.12 - 2022.02
Assistant Centre Leader
PACIFIC SMILES DENTAL MORISSET
2020.09 - 2022.02
Dental Assistant & Receptionist
PACIFIC SMILES DENTAL MORISSET
2019.08 - 2020.09
Centre Manager
PACIFIC SMILES DENTAL TORONTO
2018.02 - 2019.08
Acting Assistant Centre Manager
PACIFIC SMILES DENTAL TORONTO
2017.07 - 2018.02
Acting Centre Manager
PACIFIC SMILES DENTAL TORONTO
2017.05 - 2017.05
HIGHER DUTIES
PACIFIC SMILES DENTAL TORONTO
2016.07 - 2017.01
WHS Officer
PACIFIC SMILES DENTAL CENTRAL REGION
2016.03 - 2017.11
Dental Assistant & Receptionist
PACIFIC SMILES DENTAL TORONTO
2014.12 - 2018.02
Receptionist & Dental Assistant
HAPPY SMILES DENTAL CARE- GRAFTON, MACLEAN & YAMBA
2013.01 - 2014.12
Customer Service Assistant/Supervisor
BI-LO SOUTH GRAFTON
2011.07 - 2013.04
Kitchen Hand
HOTEL 5 MOTEL
2010.08 - 2010.11
Night Fill Associate
BIG W GRAFTON
2007.10 - 2010.10
Certifcate III - Dental Assisting
TAFE NSW
High School Diploma -
South Grafton High School
Car- NSW
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