Kachina Mclean
Kununurra,Australia
Summary
Dynamic Community Liaison Officer with a proven track record at Job Pathways, excelling in stakeholder relationship management and effective communication. Adept at fostering partnerships with Aboriginal organizations, I enhance community engagement and drive positive change through strategic planning and cultural sensitivity. Committed to promoting inclusive programs that meet diverse community needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Liaison Officer
Job Pathways
Kununurra, WA
03.2023 - Current
- Cultivate strong partnerships with Aboriginal organizations to enhance community engagement.
- Facilitate open and effective two-way communication between staff and the community.
- Attend and contribute to reference group meetings, providing key insights and feedback.
- Prepare detailed reports on meetings, mentoring initiatives, and key community events.
- Promote culturally safe and responsive engagement with Aboriginal clients, staff, and communities.
- Assist with programs, including last-minute organization of clients for courses and training sessions.
- Ensure strict compliance with workplace health and safety policies.
- Made referrals to utilize community resources for resident's needs.
- Developed and maintained relationships with key stakeholders in the community.
- Attended conferences, seminars, and other events related to community development initiatives.
- Collaborated with other agencies and service providers in order to coordinate efforts towards addressing common goals.
- Solicited feedback from community members regarding proposed policies or changes.
- Identified new resources within community and met with professionals to discuss ways to blend such capabilities with current programs.
- Assisted with programs that promote positive changes in the community.
Childcare Worker (Work Experience)
One Tree Daycare
01.2017 - 03.2025
- Assisted in providing a safe and engaging learning environment for children
- Promoted healthy eating habits by preparing nutritious snacks for the children.
- Engaged in active listening when communicating with children to ensure understanding of instructions or expectations.
- Facilitated group activities designed to promote socialization among peers.
- Organized and planned age-appropriate reading, crafts, and music lessons.
- Maintained a safe environment for children by following health standards.
- Encouraged language development skills by engaging in conversations with the children about their day-to-day experiences.
Receptionist
MG Corporation
Kununurra, WA
03.2023 - 06.2023
- Provided professional front-office support, greeting clients and handling inquiries
- Managed administrative tasks, scheduling, and documentation
- Supported effective internal and external communications within the organisation
- Managed company database and ensured the accuracy of contact information.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Cashier
Coles
Kununurra, WA
01.2018 - 03.2018
- Delivered excellent customer service, and operated point-of-sale systems efficiently.
- Maintained a clean, organized, and customer-friendly checkout environment.
- Ensured compliance with all safety regulations within the store environment.
- Answered customer questions and provided store information.
- Stocked shelves with merchandise when needed.
- Processed sales transactions to prevent long customer wait times.
- Greeted customers promptly and responded to questions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Year 11 - Certificate I, II, III in Horticulture
East Kimberley College
Kununurra, WA01.2018
Skills
- Strong verbal and written communication skills
- Time management and organizational skills
- Microsoft Office proficiency
- Customer service and front-office administration
- Business administration and document control
- Effective meeting preparation and reporting
- Cultural awareness and community engagement
- Stakeholder relationship management
- Effective communication
- Conflict resolution
- Problem solving
- Team collaboration
- Cultural sensitivity
- Multitasking Abilities
- Crisis intervention
- Community resources
- Strategic planning
- Community resource knowledge
References
Available upon request.
Certification
- Crisis Management
Languages
English
Native/ Bilingual
Kriol
Native/ Bilingual
References
References available upon request.
Timeline
Community Liaison Officer
Job Pathways
03.2023 - Current
Receptionist
MG Corporation
03.2023 - 06.2023
Cashier
Coles
01.2018 - 03.2018
Childcare Worker (Work Experience)
One Tree Daycare
01.2017 - 03.2025
Year 11 - Certificate I, II, III in Horticulture
East Kimberley College
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