Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Work Availability
Languages
Timeline
RegisteredNurse
Ka Ching Tam (Kathy)

Ka Ching Tam (Kathy)

Personal Support Worker
Vermont,VIC

Summary

Support professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Reliable team player with strong communication skills and adaptability to changing situations.

Overview

8
8
years of professional experience
1
1
Certificate

Work History

Home Care Support Worker

Health Care Australia (HCA)
08.2025 - Current
  • Provided compassionate care, ensuring comfort and dignity for clients in daily activities.
  • Assisted clients with personal hygiene, dressing, grooming and mobility to enhance independence.
  • Help with meal preparation, grocery shopping, light cleaning, and laundry.
  • Observe and report any changes in client's health, mood, or behaviour to supervisors.
  • Record daily tasks, services delivered, and client progress in line with organizational requirements.

Personal Care Assistant

Adare Aged Care
05.2025 - 08.2025
  • Provided compassionate care to clients, ensuring comfort and dignity in daily activities.
  • Assisted with personal hygiene, mobility, and meal preparation to enhance quality of life.
  • Monitored client health status, reporting changes to healthcare professionals for timely interventions.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Sous Chef

Japanese Mountain Retreat
11.2020 - 08.2024
  • Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
  • Maintained well-organized mise en place to keep work consistent.
  • Reduced food waste by carefully monitoring inventory levels and adjusting orders accordingly.
  • Monitored food production to verify quality and consistency.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Assisted with menu development and planning.

Pastry Cook Assistant

Vienna Patisserie and Bakery
01.2020 - 12.2020
  • Collaborated with team members to complete large catering orders on time and within budget constraints.
  • Worked closely with the head pastry chef to develop creative solutions for addressing customer allergies or dietary restrictions without compromising taste or presentation quality.
  • Increased kitchen efficiency by maintaining a clean and organized workstation, following proper food safety guidelines.
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Maintained well-organized mise en place to keep work consistent.

Family Babysitter

Private Care
05.2018 - 09.2020
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Front of House Supervisor

Matsuya Japanese Restaurant
03.2017 - 10.2019
  • Trained new staffs on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

Certificate III in Individual Support (Ageing, Disability)

Stirling Institute of Australia
Southbank, VIC
08.2025

Certificate III & IV in Patisserie

Acknowledge Education
Brunswick, VIC
07.2020

Skills

  • Kitchen Organization
  • Team Management
  • Safe Food Handling
  • Food allergy understanding
  • Food Preparing,Plating and Presentation
  • Cost Reduction
  • Menu development
  • Verbal communication
  • Customer service

Additional Information

  • Availability : Monday - Thursday and weekends
  • References available upon request


Certification

  • Certificate III in Individual Support (Ageing & Disability)
  • NDIS Worker Screen Check
  • Victoria Police Check
  • First Aid & CPR
  • Working with Children Check
  • Food Safety Supervisor Certificate
  • Full Driver's License

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)

Timeline

Home Care Support Worker

Health Care Australia (HCA)
08.2025 - Current

Personal Care Assistant

Adare Aged Care
05.2025 - 08.2025

Sous Chef

Japanese Mountain Retreat
11.2020 - 08.2024

Pastry Cook Assistant

Vienna Patisserie and Bakery
01.2020 - 12.2020

Family Babysitter

Private Care
05.2018 - 09.2020

Front of House Supervisor

Matsuya Japanese Restaurant
03.2017 - 10.2019

Certificate III in Individual Support (Ageing, Disability)

Stirling Institute of Australia

Certificate III & IV in Patisserie

Acknowledge Education

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Ka Ching Tam (Kathy)Personal Support Worker