Ka Chun Liu
Malvern East,VIC
Summary
Experienced customer service job known for team-building.
Good at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering results.
Hardworking and enthusiastic.
Stays on top of current and expected demands, quickly realigning tasks to handle needs.
Dedicated to first-rate communication and team success.
Great time management
Overview
1
1
year of professional experience
Work History
Hair Washer
Hair La Ross
Hong Kong, Hong Kong
03.2020 - 10.2020
- Kept detailed track of client preferences and product needs to enhance scheduling and customer service.
- Scheduled appointments for salon and maintained efficient records for administrative and accounting needs.
Food Preparation Worker
Toast Box
Hong Kong, Hong Kong
06.2019 - 10.2019
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Salesperson
YATA
Hong Kong, Hong Kong
04.2019 - 06.2019
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Receptionist
McDonald's
Hong Kong, Hong Kong
08.2018 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
Education
Bachelor of Accounting - Accounting
Monash University
Melbourne, VIC2023
Skills
- Customer Inquiries
- Cash Register Operations
- Customer Satisfaction
- Client Needs Assessment
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
English
Full Professional
Timeline
Hair Washer
Hair La Ross
03.2020 - 10.2020
Food Preparation Worker
Toast Box
06.2019 - 10.2019
Salesperson
YATA
04.2019 - 06.2019
Receptionist
McDonald's
08.2018 - 10.2018
Bachelor of Accounting - Accounting
Monash University
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