Kaci Birnie
Townsville,QLD
Summary
I am a skilled multitasker with superior work ethic and great problem-solving, communication and organisational skills. I possess the ability to learn quickly and adapt to different work situations, with a demonstrated ability to work effectively, both within a team and autonomously, always taking a proactive approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
Pyjama Foundation
06.2022 - 06.2023
- Engaged empathetically with foster parent and child.
- Liaised with foster parent to ensure I was carrying out appropriate activities.
- Completed tasks such as homework, reading and writing with foster child
Volunteer
Ronald McDonald House
03.2022 - 12.2022
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to communicate with patients and their families, creating a relaxed and friendly environment.
- Completed daily domestic tasks in the family room to assist families and patients in need.
- Focussed on the core values of Ronald McDonald Charities: to lead with compassion and focus on the critical needs of children.
Volunteer
Mater Private Hospital
04.2022 - 12.2022
- Provided support and companionship to patients in need of assistance.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Reported patient requests, concerns, and other observations to staff.
- Liaised between patients, families and hospital staff to relay information and coordinate care.
- Transported patients between rooms and appointments or testing locations.
Bartender
N17
09.2021 - 02.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Helped management plan and serve bar menu exceeding customer expectations.
- Upheld strict regulations for safe alcohol service and food safety.
Bartender
Hemingway's Brewery
09.2019 - 07.2021
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
Bachelor of Biomedical Science -
James Cook University
Townsville, QLD11.2024
Diploma of Higher Education - Health
James Cook University
Cairns, QLD11.2021
High School Diploma -
Ellon Academy
Scotland06.2018
Skills
- Punctuality and Work Ethic
- Tutoring and Student Assistance
- Research
- Phlebotomy - Blood sample collection
- Leadership
- IT competency
- Critical thinking
- Communication and Interpersonal skills
Certification
- HLTAID011 Provide First Aid
- HLTAID009 Provide Cardiopulmonary Resuscitation
Timeline
Volunteer
Pyjama Foundation
06.2022 - 06.2023
Volunteer
Mater Private Hospital
04.2022 - 12.2022
Volunteer
Ronald McDonald House
03.2022 - 12.2022
Bartender
N17
09.2021 - 02.2023
Bartender
Hemingway's Brewery
09.2019 - 07.2021
Bachelor of Biomedical Science -
James Cook University
Diploma of Higher Education - Health
James Cook University
High School Diploma -
Ellon Academy
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