Kaddie Conteh
Oran Park
Summary
Dedicated Disability Support Worker skilled at managing appointments and administering medication, helping with bathroom and personal care needs and keeping home environments neat and clean. Good organisational skills with hardworking mentality and caring approach with a proactive attitude and the ability to learn quickly, Strong work ethic and effective communication skills, Eager to contribute to a dynamic team and support organisational goals.
Overview
11
11
years of professional experience
Work History
Disability Support Worker
Bannister in HomeCare
01.2024 - 07.2024
- Assisted in developing self-care skills such as personal hygiene practices.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
Case Manager/Claims
Sedgwick Australia
01.2022 - 12.2023
- Sets up and enters new claims into claims management system
- Enters claims data into claims management system upon requesting the appropriate information and analysing the responses
- Make outbound calls to claimant and/or client to obtain new claim details
- Find opportunities to refer claims within the organisation
- Assign claims using the tools provided
- Support claims staff by providing accurate information during the claim set up process
- Produces correspondence, reports, and other documentation files, documents, maintains and tracks suspense file, photocopies, sends and receives facsimile transmissions
- Provides telephone support
Case Manager / Claims
Allianz Australia
02.2019 - 12.2021
- Determining Liability and managing a portfolio of workers compensation claims
- Issuing dispute notice on applicable claims
- Supporting customers step by step through our Case Management and Injury Management Programs
Marketing Team Assistant
SSI
08.2018 - 02.2019
- Product creation and branding
- Creating social media posts
- Conducting product research and customer profiling
- Design and implement an online marketing campaign to sell candles
- Working collaboratively in a team environment
Disability Condell Park (work experience)
AFFORD
11.2018 - 12.2018
- Feeding clients (tube feed)
- Assist clients in needs for example changing their nappies
- Taking clients out and about through the community
- Supervise clients both inside the facility and outside
Disability Support Worker
Aurora Community Care
01.2018 - 12.2018
- Assisting with House work
- Assisting with personal care/grooming
- Meal preparations
Teachers Aid (Work experience)
Punchbowl Public School
10.2017 - 12.2017
- Providing in class support to teachers and students
Retail Assistant
Chemist Warehouse
Marrickville
01.2016 - 10.2016
- Customer service
- Working behind the till accepting cash and eftpos payments
- Packing and unpacking stock
Kitchen Hand (work experience)
City Extra Restaurant
Circular Quay
11.2014 - 11.2014
- Food preparation
- Cleaning of the eating area and kitchen including dishes
Kitchen Hand (work experience)
Travelodge
Wynyard
06.2014 - 06.2014
- Cut and prepare vegetables ready for food preparation
- Constantly checking on guests dining in and ensuring their satisfaction
- Cleaning all tables and kitchen area throughout my shift
Kitchen Hand (Work experience)
Canterbury Hurlstone Park RSL
03.2014 - 03.2014
- Food preparation and maintaining healthy hygiene
- Maintenance of the tables
- Cleaning of all the eating areas
Retail Assistant (work experience)
Georges Fashion
08.2013 - 09.2013
- Cutting fabrics
- Updating payment files
- Calling and emailing clients to inform them their order has arrived
Education
Certificate IV - Disability
Bankstown TAFE
Bankstown12.2018
Certificate III - Community Services
Karitanie training centre
Fairfield12.2018
Certificate III - Education Support
Bankstown TAFE
Bankstown12.2017
Certificate III - Hospitality
Vision Training
12.2017
Higher School Certificate - Higher School Certificate (HSC), Certificate II in kitchen operations
Tempe High School
Tempe12.2015
Skills
- Friendly
- Reliable
- Dedicated
- Respectful
- Motivated
- Trustworthy
- Excellent communication skill
- Caring
- Able to work in fast paced environment
- Responsible and culturally aware
- Energetic
- Hardworking
- Physically fit
References
- Bannister in HomeCare , 0420750845
- Amanda Dass, Teacher, 0450 902 670
- Isabella Ayad, Coordinator Individual Support (Disability) Cert IV Disability, 0297805576
- Peter Osman, Project officer (SSI), 0432701844
- Leanne Hung, Youth Employment and Social Enterprise Manager (SSI), 0488680891
- Mathew Tilly, Team Leader (Allianz), 0290172043
Timeline
Disability Support Worker
Bannister in HomeCare
01.2024 - 07.2024
Case Manager/Claims
Sedgwick Australia
01.2022 - 12.2023
Case Manager / Claims
Allianz Australia
02.2019 - 12.2021
Disability Condell Park (work experience)
AFFORD
11.2018 - 12.2018
Marketing Team Assistant
SSI
08.2018 - 02.2019
Disability Support Worker
Aurora Community Care
01.2018 - 12.2018
Teachers Aid (Work experience)
Punchbowl Public School
10.2017 - 12.2017
Retail Assistant
Chemist Warehouse
01.2016 - 10.2016
Kitchen Hand (work experience)
City Extra Restaurant
11.2014 - 11.2014
Kitchen Hand (work experience)
Travelodge
06.2014 - 06.2014
Kitchen Hand (Work experience)
Canterbury Hurlstone Park RSL
03.2014 - 03.2014
Retail Assistant (work experience)
Georges Fashion
08.2013 - 09.2013
Certificate IV - Disability
Bankstown TAFE
Certificate III - Community Services
Karitanie training centre
Certificate III - Education Support
Bankstown TAFE
Certificate III - Hospitality
Vision Training
Higher School Certificate - Higher School Certificate (HSC), Certificate II in kitchen operations
Tempe High School