Kade Steenhuis
Moama,NSW
Summary
Proven leader and dedicated team player with extensive experience at Woolworths, adept at enhancing customer satisfaction and streamlining operations. Skilled in material handling and fostering positive work environments, demonstrated by significantly reducing spoilage rates. Excels in safety awareness and attention to detail, ensuring high standards of service and operational efficiency. Experienced with handling and displaying fresh produce to maintain quality and presentation standards. Track record of working collaboratively with team members and adapting to shifting priorities to meet store demands.
Overview
3
3
years of professional experience
Work History
Grocery Team Member
Woolworths
02.2022 - Current
- Provided exceptional customer service by assisting customers and ensuring a well-stocked, organized store.
- Maintained food safety standards and adhered to health and sanitation procedures.
- Managed inventory, rotated stock, and minimized waste through effective stock rotation practices.
- Unloaded deliveries, organized merchandise, and created visually appealing product displays.
- Ensured a clean and safe work environment by following store policies and procedures.
- Supported store operations by assisting with opening/closing procedures and taking on extra shifts during peak periods.
Night Supervisor
Woolworths
02.2022 - Current
- Supervised and motivated night staff, ensuring productivity, efficiency, and adherence to company policies.
- Managed inventory control, vendor coordination, and stock replenishment to maintain optimal supply levels.
- Ensured seamless shift transitions by collaborating with day supervisors and maintaining clear communication.
- Addressed customer inquiries and complaints professionally, promoting positive customer experiences.
- Enforced workplace safety protocols and maintained compliance with company standards.
- Streamlined workflow processes, improving efficiency in night operations.
- Oversaw facility inspections and equipment maintenance to prevent operational disruptions.
Customer Service Supervisor
Woolworths
02.2022 - Current
- Led and coached employees to enhance customer service quality and problem-solving skills.
- Managed escalated customer issues, ensuring prompt and professional resolutions.
- Fostered a positive work environment through open communication and team collaboration.
- Developed strong customer relationships to improve loyalty and satisfaction.
- Streamlined workflows to enhance efficiency in handling inquiries and complaints.
- Optimized staff scheduling to ensure adequate coverage during peak hours.
- Coordinated with other departments to improve service delivery and customer experience.
- Provided hands-on support, stepping in during high-demand periods to maintain service standards.
Fresh Produce Team Member
Woolworths
02.2022 - Current
- Provided excellent customer service by assisting with product selection and inquiries.
- Ensured product freshness through regular quality checks, stock rotation, and inventory management.
- Maintained a clean, safe, and sanitary work environment in compliance with food safety standards.
- Unloaded, stocked, and organized fresh produce using proper handling techniques.
- Minimized waste and shrinkage by monitoring expiration dates and managing damaged goods.
- Educated customers on seasonal and organic produce options to enhance shopping experience.
- Assisted in inventory tracking, ordering accuracy, and store sustainability initiatives.
- Trained new employees in proper produce handling and department procedures.
- Adapted to additional responsibilities during staff shortages and peak periods.
Laborer
Crows Construction
01.2025 - Current
- Loaded, unloaded, and transported materials to and from storage and work areas.
- Maintained a clean, safe, and organized worksite to improve efficiency.
- Operated hand and power tools to complete various tasks.
- Assisted in project completion by following supervisor instructions and adapting to changing priorities.
- Cleared debris and performed general housekeeping duties.
- Ensured high-quality workmanship by adhering to industry standards.
Education
High School Diploma -
Moama Anglican Grammar School
Moama, NSW09-2024
Certificate II - Agriculture
Association of Independent Schools NSW
Sydney, NSW02-2024
No Degree - First Aid
Rich River First Aid
Moama, NSW08-2023
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Job site cleanliness and hygiene
- Punctual and reliable
- Truck loading and unloading
- Pallet jack operation
- Stock management
- Supervisory experience
Timeline
Laborer
Crows Construction
01.2025 - Current
Grocery Team Member
Woolworths
02.2022 - Current
Night Supervisor
Woolworths
02.2022 - Current
Customer Service Supervisor
Woolworths
02.2022 - Current
Fresh Produce Team Member
Woolworths
02.2022 - Current
High School Diploma -
Moama Anglican Grammar School
Certificate II - Agriculture
Association of Independent Schools NSW
No Degree - First Aid
Rich River First Aid
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