Kade Way
Aintree,VIC
Summary
Dynamic grocery store worker at Coles Supermarket, recognized for delivering exceptional customer service and efficiently resolving issues. Proven ability in stock handling and order fulfillment, complemented by strong teamwork and problem-solving skills. Committed to maintaining high standards of safety and cleanliness in fast-paced environments, ensuring customer satisfaction and operational excellence.
Overview
3
3
years of professional experience
Work History
Grocery Store Worker
Coles Supermarket
08.2022 - Current
- Delivered high-quality customer service by handling in-store and phone enquiries, resolving issues efficiently and professionally.
- Picked, packed, and delivered customer orders accurately, ensuring timely order completion and customer satisfaction.
- Stocked, rotated, and maintained shelves to company standards, ensuring product availability and store presentation.
- Operated pallet jacks to safely unload and move pallets, including high-volume stock such as milk deliveries.
- Worked in cold-storage and freezer environments, following strict safety and food-handling procedures.
- Unloaded deliveries and stacked pallets efficiently to support smooth store operations.
- Collected and managed shopping trolleys, maintaining safety and accessibility for customers.
- Maintained a clean and organised work environment, complying with workplace health and safety standards.
- Collaborated with team members to meet daily operational targets in a fast-paced retail environment.
Education
High School Certificate - Accounting, Physics, Math, Chemistry, English
Springside West Secondary College
Fraser Rise,VIC11-2025
Skills
- Customer service and professional communication (in person and phone)
- Teamwork and collaboration in fast-paced environments
- Problem-solving and conflict resolution
- Time management and task prioritisation
- Reliability, strong work ethic, and accountability
- Stock handling, order fulfilment, and attention to detail
- Manual handling, pallet jack operation, and workplace safety awareness
- Ability to work in cold/freezer environments
- Computer literacy (Microsoft Word, Excel, PowerPoint)
- Written and verbal communication developed through school
- Critical thinking, numeracy, and analytical skills
- Adaptability and willingness to learn
Timeline
Grocery Store Worker
Coles Supermarket
08.2022 - Current
High School Certificate - Accounting, Physics, Math, Chemistry, English
Springside West Secondary College