Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Kaden Smale

Sunshine Coast,QLD

Summary

Dynamic entrepreneur with Shopify, excelling in strategic thinking and customer relations. Successfully launched new product lines and enhanced brand loyalty through innovative marketing and exceptional project management. Skilled in risk mitigation and decision-making, consistently delivering high-quality results that drive customer satisfaction and business growth.

Overview

3
3
years of professional experience

Work History

Entrepreneur

Shopify
10.2024 - Current
  • Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
  • Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
  • Launched new product lines successfully through comprehensive planning, strategy and research.
  • Determined business plan, mission statement, and vision.

Customer Service Representative

Coles Supermarket
07.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Coolum State High School
Coolum Beach, QLD
11-2024

Skills

  • Goal setting
  • Entrepreneurial personality
  • Strategic thinking
  • Customer relations
  • Innovative mindset
  • Risk mitigation
  • Decision-making
  • Business marketing

Timeline

Entrepreneur

Shopify
10.2024 - Current

Customer Service Representative

Coles Supermarket
07.2022 - Current

High School Diploma -

Coolum State High School

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Kaden Smale