KADE NATIK KADE
Liverpool,NSW
Summary
I am a professional, proficient, reliable and positive University student currently studying a Bachelor of Policing and seeking for experience in the field of Law Enforcement, Security Operations and Criminal Justice System. At the moment, I volunteer with the State Emergency Services (SES) assisting in times of disasters, storms, and floods. I have had prior experience to customer service in different levels of professionalism and am motivated to develop and expand my skills, while bringing my previous knowledge and expertise to benefit my employer.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Field Operator & Operations Manager
State Emergency Service, NSWSES
Liverpool, NSW
06.2020 - Current
- The State Emergency Service is a government funded organisation that works in hand with other Emergency Services (Police, Ambulance, Fire and Rescue).
- Other services the SES provide include, rescue in Storm, Floods and Tsunamis etc, assistance during crisis and more.
- Writing complex recount reports.
Coordinator
Malak Family Daycare Pty Ltd
Mount Pritchard, NSW
06.2019 - 01.2021
- Coordinator role at a family day care requires the ability effectively and efficiently coordinate the daily services of the business.
- These include customer service, ensuring standards and policy’s are met and are kept up to date in accordance to government procedures, implementing and efficient and effective administrative systems.
- Customer focused service.
- Efficient and effective use of administrative systems.
- Maintain up to date knowledge on government policies and guidelines.
- Ensuring compliance with legislative requirements.
- Advanced level of customer service over the phone.
- Advanced skills in Microsoft Office Suite.
- Provide leadership, motivation and encouragement to staff.
- Developed effective team problem skills in an operation practice.
Supervisor
Jumbo Charcoal & Grill Chicken
Warwick Farm, NSW
06.2018 - 01.2019
- Assisting a family business in a supervisory role at restaurant.
- Some responsibilities include; management of staff, overseeing food preparations and a high level of sanitation is ensure, assisting in cooking, customer service and food quality and feedback.
- Liaison with customers about food quality and service.
- Management of employees in a time-stressed environment.
- Conducting regular inspections determine proper standards were being met according to guidelines.
- Data keeping of inventory.
- Review of feedback and implementation of resolutions to better customer service.
- Resolving customer complaints in a professional manner.
- Professional liaison with suppliers and business owners.
Education
Bachelors of Policing -
Western Sydney University
03.2018 - Current
Certificate II in Security Operations - Security And Loss Prevention Services
St Moses The Black RTO
07.2020 - 07.2020
Diploma in Social Science (Policing) - Social Science
Western Sydney University
Milperra 03.2018 - 09.2019
First Aid Certification -
St Moses The Black RTO
06.2020 - 07.2020
High School Diploma -
Amity College
Prestons 02.2010 - 11.2017
Skills
Willingness to learn and develop according to the job description and performancePhysically fitReliable, proactive, perceptive, excellent presentation and professionalismMultitasking abilitiesExcellent computer skillsAbility to work in a teamAvailable on short noticeExperienced with MS Office Suite and Adobe Creative SuiteOrganisation and Time managementExcellent listening skills and excellent communication skillsFlexible & AdaptableAbility to work in a fast-paced environment and demonstrate initiative
Relationship-Building
Detail-oriented
Interpersonal Communication
Operations management
File and data retrieval systems
Consulting
Document management
Accomplishments
- Job Induction Ready Certificate 2020.
- Liquor and Gambling NSW – Responsible Service of Alcohol.
- Firearms License/Permit – Class A and B.
- Unrestricted NSW Drivers License.
Certification
Responsible Service of Alcohol - Liquor and Gambling NSW
Timeline
Certificate II in Security Operations - Security And Loss Prevention Services
St Moses The Black RTO
07.2020 - 07.2020
First Aid Certification -
St Moses The Black RTO
06.2020 - 07.2020
Field Operator & Operations Manager
State Emergency Service, NSWSES
06.2020 - Current
Coordinator
Malak Family Daycare Pty Ltd
06.2019 - 01.2021
Supervisor
Jumbo Charcoal & Grill Chicken
06.2018 - 01.2019
Bachelors of Policing -
Western Sydney University
03.2018 - Current
Diploma in Social Science (Policing) - Social Science
Western Sydney University
03.2018 - 09.2019
High School Diploma -
Amity College
02.2010 - 11.2017