Livia Wang
Burwood,NSW
Summary
Motivated university student seeking a part time job. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Game Master
Expedition Escape Sydney
08.2022 - Current
- Enhanced player experience by creating immersive storylines and engaging game content.
- Boosted customer satisfaction by effectively addressing and resolving in-game issues and disputes.
- Facilitated seamless gameplay experiences, ensuring timely updates and server maintenance.
- Assisted developers in identifying bugs or glitches through comprehensive testing of new content before release.
Sales Assistant
MOOII Sydney
02.2022 - 08.2022
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Executed visual merchandising strategies to attract customers and drive sales.
Crew Member Trainer
McDonald's Restaurant
05.2019 - 01.2021
- Delegated work and managed crew members to work efficiently
- Trained employees in customer service, food safety and performance requirements
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
Crew Member
McDonald's Restaurant
08.2018 - 05.2019
- Operated cash registers and processed transactions.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Increased customer sales by providing customers with recommendations.
Education
Bachelor of Mechatronics/ Computer Science -
University of New South Wales
Sydney, NSW2026
High School Diploma -
Strathfield Girls High School
Strathfield, NSW2021
Skills
- Proficient Mandarin Speaker
- Work Coordination
- Decision Making
- Customer Service
- Time Management
- Attention to Detail
Timeline
Game Master
Expedition Escape Sydney
08.2022 - Current
Sales Assistant
MOOII Sydney
02.2022 - 08.2022
Crew Member Trainer
McDonald's Restaurant
05.2019 - 01.2021
Crew Member
McDonald's Restaurant
08.2018 - 05.2019
Bachelor of Mechatronics/ Computer Science -
University of New South Wales
High School Diploma -
Strathfield Girls High School
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