Summary
Overview
Work History
Skills
References
Timeline
Generic

Kaea Geraghty

Port Broughton,SA

Summary

Energetically driven and goal-oriented, I excelled at Port Broughton IGA by enhancing customer satisfaction and streamlining POS operations. A quick learner with a knack for customer engagement, my efforts led to significant improvements in service efficiency and store cleanliness, embodying dependability with a keen eye for detail. Friendly Retail Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate Cashier

Port Broughton IGA
08.2023 - Current
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Assisted customers by answering questions and fulfilling requests.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
  • Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.

Retail Sales Associate

Eastside IGA
10.2022 - 05.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.

Skills

  • Quick Learner
  • Patience and Empathy
  • Cleanliness and hygiene
  • Goal-oriented mindset
  • Customer Engagement
  • Dependability
  • Customer Support
  • POS Terminal Operation
  • Customer Service
  • Friendly and Helpful
  • Attention to Detail
  • Reliable and Responsible

References

Heidi Caldow 

Store Owner, Port Broughton IGA

0407188215


Erin Schneider

VET coordinator, Kadina Memorial 

erin.schneider982@schools.sa.edu.au


Timeline

Retail Sales Associate Cashier

Port Broughton IGA
08.2023 - Current

Retail Sales Associate

Eastside IGA
10.2022 - 05.2023

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Kaea Geraghty