Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaela Moko

Toowoomba,QLD

Summary

Driven and adaptable, I excelled as a 2IC Manager at McDonald's, enhancing team performance through comprehensive training and fostering a positive work environment. My journey from a detail-oriented Barber Apprentice to a skilled leader showcases my dedication to learning and client-focused work ethic. Expert in maintaining clean workspaces and passionate about trend creativity, I bring both hard and soft skills to exceed employer expectations. I am from a mixed background of employment, but bring a broad knowledge base that I can adapt to my creativity and flourish within my dream career. I have matured in age and now regret I haven’t followed my passion sooner, but in a world where money makes the world go around I wasn’t in a position to afford my lifestyle on apprentice wages caring for Sick family members at a younger age. Now, it is time for me to accomplish my dreams and step foot into my desired career path.

Personable and attentive to detail, known for positive and collaborative approach. Possesses foundational knowledge of hair cutting, styling techniques, and sanitation standards, combined with hands-on skills in customer service and basic grooming. Aims to contribute to exceptional client experience and support growth of business.

Developed effective communication and customer service skills in fast-paced grooming environment. Demonstrates adaptability and ability to quickly learn and apply new techniques. Looking to transition into new field, leveraging strong client interaction and problem-solving abilities.

Offering strong foundation in customer service and keen interest in hair styling and grooming. Brings fast-learning attitude and ability to grasp new techniques quickly, including cutting and styling hair and maintaining cleanliness standards. Ready to use and develop customer service and grooming skills to kick start an apprenticeship.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

12
12
years of professional experience

Work History

Barber Apprentice

Fine Lines Hair Studio
11.2023 - 02.2024

* demonstrated good quality customer service skills with general reception duties, taking appointments, conducting financial transactions and basic book keeping


*Upselling and recommending appropriate retail


* client-focused customer service specific to personal need and special requirements


* Retail stock rotation and inventory marking


* Salon tea and tidy


* Performing basic clipper cuts


Providing service to clients by rinsing, shampooing, and applying salon treatments in the basin


* General house keeping - cleaning and sweeping, ensuring optimal salon condition adhering to WHS


* Friendly and easy-going work ethic with an eagerness to learn and adaptability to take direction to better myself and developing skill set

Factory Worker

Green Star Meats
11.2018 - 09.2023
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Carefully packaged finished products and prepared for shipment.

Shift Supervisor

Reject Shop, Invarelle
05.2015 - 12.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

2IC Manager

McDonalds
02.2012 - 07.2015

In

  • Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
  • Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
  • Conducted employee training sessions to educate employees on products and company policies.

Education

Advanced Diploma Business Management - Business

The Charlie Bell Institute of Business
Sydney, NSW
11.2011

Skills

    * Easy going and client focused work ethic

    * Creativity and obsessed with latest trends

    * Maintaining a clean and orderly work space

    * Dedication to learning and expanding on skill set My passion lies here so I am keen to engage and complete an apprenticeship

    * Attention to detail and perfectionism

Timeline

Barber Apprentice

Fine Lines Hair Studio
11.2023 - 02.2024

Factory Worker

Green Star Meats
11.2018 - 09.2023

Shift Supervisor

Reject Shop, Invarelle
05.2015 - 12.2018

2IC Manager

McDonalds
02.2012 - 07.2015

Advanced Diploma Business Management - Business

The Charlie Bell Institute of Business
Kaela Moko