Kaela Mua
Export Officer
Point Cook,VIC
Summary
Knowledgeable Export Officer with 2 years of experience in preparing stock, investigating, and documenting exports. Expert in legal requirements and processes for shipping and record-keeping. Customer-service orientation supported by skillset gained by over 2 years of administration and despatch experience.
Overview
4
4
years of professional experience
Work History
Export Officer
Prolife Foods
01.2023 - Current
- Optimized supply chain operations by conducting regular audits and identifying areas for improvement.
- Organised stock for both LCL and FCL containers, being exported overseas.
- Used Inventory Management Software to process goods and invoice export orders.
- Filed and maintained export documentation to preserve accurate records.
- Enhanced customer satisfaction by resolving shipping disputes and providing timely communication on order status.
- Managed a team of Export Assistants, providing guidance, support, and training to ensure consistent performance levels across the department.
Dispatch Administrator
Prolife Foods
11.2020 - 12.2022
- Achieved daily KPI's and communicated with team members regarding orders and fulfillment.
- Prepared orders for shipment and attached required paperwork.
- Organized files and receipts, both physical and electronic, for archiving.
- Confirming, manifesting and dispatching orders placed by stores.
- Conducted stock take and inventory reports for the warehouse.
Education
2020 Graduate Of Point Cook Senior
Melbourne VICSkills
- Export / Import Industry Knowledge
- International trade expertise
- Customer Service
- Warehouse Operation
- Clear communicator
- Strong work ethic
- Great Time Management
- Proficient Computer Skills
Timeline
Export Officer
Prolife Foods
01.2023 - Current
Dispatch Administrator
Prolife Foods
11.2020 - 12.2022
2020 Graduate Of Point Cook Senior
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