Kafra Alim
Sydney
Summary
Over two years in hospitality field in Sydney, i have learned so much which enhanced not only my communication skills with customer, but also increased my enthusiasm and sense of responsibility for customers. Especially working in quite busy department stores as a sales assistant with luxury brand helped me built professionalism and high-quality service to customers. I am also a person who likes to take challenge and quickly adapt to new working environment. Therefore i believe i am capable of working with new position and take on more tasks with my passion.
Overview
3
3
years of professional experience
Work History
Assistant Sales Manager
AJE David Jones
02.2024 - 11.2024
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Processed transactions accurately using point-of-sale systems.
- Recruited and trained new employees to meet job requirements.
Beauty Sales assistant
David Jones and Myer
01.2023 - 01.2024
- Utilized point-of-sale systems to process payments, returns, and exchanges quickly and accurately
- Consulted with customers to assist in finding best makeup products for skin type and look
- Promoted new products with events to boost sales and prospective customers
- Demonstrated the features and benefits of beauty products to clients
- Attended relevant industry seminars and workshops to stay up-to-date on the latest beauty trends
- Reach everyday target set up by brand manager
- Brands: Mostly assist with Giorgio Armani, Gucci, and YSL
Offline event Assistant (Within different area)
Futu Securityities (Austrlia) Ltd
01.2023 - 03.2023
- Decorating the event space, testing equipment and displaying prizes properly
- Navigated and promote product throughout large crowds
- Maintained high level of energy to engage with crowds
- Running general errands to aid the event planner and the team
Kitchen hand
The Local Cafe
10.2022 - 01.2023
- Displayed excellent teamwork skills while working with other kitchen staff members to complete tasks efficiently
- Performed food preparation tasks such as chopping vegetables, portioning meals and making sauces
- Restocked workstations with necessary supplies throughout shift
Sales Assistant
Beautyworks Cosmetica
08.2022 - 10.2022
- Handled cash register operations, including payments, returns, and exchanges
- Assisted in store merchandising, stocking shelves and setting up displays
- Provided excellent customer service to clients in person and over the phone
Manager’s Assistant
Twinkle Kids Cafe
06.2022 - 08.2022
- Collaborated with staff to develop and carry out processes
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Assisted with training and mentoring new team members
Waitress
Yifei dining
02.2022 - 06.2022
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
- Processed accurate cash and credit card transactions
Education
Master of Law -
University of Technology Sydney
11.2023
Skills
- Office Administration
- Relationship Building
- Fast Learner
- Team Collaboration
- Attention to detail
LANGUAGES
Chinese (Mandarin) Native
English Fluent
Timeline
Assistant Sales Manager
AJE David Jones
02.2024 - 11.2024
Beauty Sales assistant
David Jones and Myer
01.2023 - 01.2024
Offline event Assistant (Within different area)
Futu Securityities (Austrlia) Ltd
01.2023 - 03.2023
Kitchen hand
The Local Cafe
10.2022 - 01.2023
Sales Assistant
Beautyworks Cosmetica
08.2022 - 10.2022
Manager’s Assistant
Twinkle Kids Cafe
06.2022 - 08.2022
Waitress
Yifei dining
02.2022 - 06.2022
Master of Law -
University of Technology Sydney
Similar Profiles
Sona GheevargheseSona Gheevarghese
Sales Professional at David JonesSales Professional at David Jones
Monica FediliesMonica Fedilies
Counter Manager at David Jones / DermalogicaCounter Manager at David Jones / Dermalogica
Eva HurryEva Hurry
Customer Sales Assistant at David JonesCustomer Sales Assistant at David Jones