Kahlia Mulley
Southport,QLD
Summary
I have a history working in multiple environments that are customer-focused and fast-paced. These environments have given me excellent communication skills, the ability to learn fast, and a strong focus on customer satisfaction. I have a strong desire to exceed in any role.
Overview
7
7
years of professional experience
Work History
Service Team Member and Food Production
Om My Way Holistic Health
01.2023 - Current
- Developed highly empathetic client relationships and exceeded service standard goals.
- Handled customer inquiries with professionalism, addressing concerns promptly to ensure their satisfaction.
- Conducted routine cleaning tasks such as sweeping, mopping or dishwashing, ensuring smooth daily operations.
- Delivered prompt service to prioritize customer needs.
- Reduced wait times for customers with quick and accurate cash handling skills.
Food Production and Packing
Totally Nuts
02.2024 - Current
- Promoted a positive work environment by fostering teamwork and open communication.
- Conducted routine cleaning tasks such as sweeping, mopping or dishwashing, ensuring smooth daily operations.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Customer Service Team Member
Woolworths
10.2020 - 05.2021
- Delivered exceptional customer service to every customer by creating welcoming, positive experiences.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Exhibited high energy and professionalism when dealing with customers and staff.
- Maintained high standards of integrity by consistently following appropriate cash handling procedures.
Crew Member
McDonald's
10.2017 - 10.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
High School Diploma -
Southport State High School
Southport, QLD11.2020
Skills
- Ability to work in fast paced/ time sensitive environments
- Cash Handling/ EFT Transactions
- Verbal and Written Communication
- Active Listening
- Customer focus mindset
- Attention to detail
- Fast Learner
- General Cleaning
Timeline
Food Production and Packing
Totally Nuts
02.2024 - Current
Service Team Member and Food Production
Om My Way Holistic Health
01.2023 - Current
Customer Service Team Member
Woolworths
10.2020 - 05.2021
Crew Member
McDonald's
10.2017 - 10.2021
High School Diploma -
Southport State High School
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