As a dedicated Bachelor of Hotel Management graduate from Hong Kong Polytechnic University, I have honed my skills in daily hotel operations. During my internship at Hotel ICON, I gained hands-on experience in front office operations, restaurant management, and financial departments. With a strong passion for serving guests, I excel in understanding and fulfilling their needs, which has deepened my appreciation for the art of hospitality and the responsibilities of being a hotelier.
Currently, I am pursuing a Master of Business at Monash University, specialising in international business. This program enhances my background in hotel management by deepening my understanding of global markets and the complexities of international hospitality. My studies in international management, law, finance, economics, marketing, and strategy equip me with the skills to navigate the dynamic landscape of the hotel industry. I am particularly focused on developing my intercultural communication abilities, which are essential for delivering exceptional guest experiences in a diverse, global environment. This unique blend of expertise allows me to bridge my passion for hospitality with strategic business insights, positioning me to contribute effectively to the evolving needs of the hotel sector.
· Procurement: Assisted in sourcing and purchasing supplies, maintaining supplier relationships, and optimizing inventory levels to enhance cost-efficiency.
· Store and Receiving: Conducted inventory assessments, managed the receiving process, and ensured accurate documentation of shipments for quality control.
· Income Audit: Participated in daily revenue audits, verified financial transactions, and assisted in reconciling discrepancies to ensure accurate reporting.
· Home Visits: Conducted in-person visits to households to ensure accurate data collection and verify respondent information.
· Data Collection: Gathered demographic and socio-economic data through structured questionnaires, ensuring adherence to data privacy regulations.
· Interviews: Engaged with residents in interviews to explain the purpose of the census and encourage participation, addressing any concerns or questions.
· Data Integration: Compiled and integrated collected data into central databases for analysis, maintaining accuracy and consistency throughout the process.
· Administrative Work: Managed documentation tracked progress of data collection and provided reports to supervisors to facilitate project oversight.