Hard working, dependable and motivated student with extensive experience in the hospitality industry. Embraces challenging situations and always strives to complete day to day jobs to a high standard.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Functions Coordinator
Somerset College
01.2023 - 12.2023
Developed strong relationships with teaching staff, ensuring their catering requirements were being met.
Managed and ensuring smooth operations in regards the school's calendar.
Managed budgets and negotiated contracts with vendors to ensure cost-effective event solutions.
Coordinated special accommodations for VIP guests, ensuring an enjoyable experience at each function attended.
Ensured timely completion of tasks by creating detailed timelines and enforcing deadlines among team members.
F&B/Events Attendant
Lakelands Golf Club
08.2022 - 12.2022
Cultivated warm relationships with regular customers.
Provided primary customer support to internal and external customers.
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Food and Beverage Attendant/Team Leader
RACV Royal Pines Gold Coast
12.2020 - 01.2022
Applied my experience and versatillity to occupy various roles around the resort
Lead teams during bar services, applying vast knowledge of cocktails and beverages
Strived to providing attentive, exemplary table service in various restaurants within the resort with an emphasis on customer satisfaction
Provided exceptional service to small and large conferences while ensuring requests and schedules were met
Proficient in fast-paced bistro settings, tended various positions within the resort such as buffets and on the golf course's club house
Functions Supervisor
Hinterland Hotel/Lonestar Tavern, ALH Group
10.2018 - 03.2020
Organised the logistics and manual handling to prepare various function rooms for a variety of gatherings and events
Supervised teams during the service of such events, making sure the needs and requests of the client were being met, as well the high standards of the venue to providing an exceptional experience for the guests
Oversaw the functions department of the hotel, ensuring the venue was maintained and prepared to sustain the events calender
Communicated between managerial staff, chefs and food and beverage attendants to ensure teams were on the same page
Cash handling, till counting and general security protocols
Food and Beverage Attendant
Quayside Charters Sydney
01.2015 - 01.2016
Education
High School Diploma -
Robina State High School
2015
Skills
Ability to Work Under Pressure
Communication Skills
Customer Service
Highly Motivated
Leadership Skills
Certification
Certificate IV In Hospitality
Responsible Service of Alcohol
Responsible Service of Gambling
Timeline
Functions Coordinator
Somerset College
01.2023 - 12.2023
F&B/Events Attendant
Lakelands Golf Club
08.2022 - 12.2022
Food and Beverage Attendant/Team Leader
RACV Royal Pines Gold Coast
12.2020 - 01.2022
Functions Supervisor
Hinterland Hotel/Lonestar Tavern, ALH Group
10.2018 - 03.2020
Food and Beverage Attendant
Quayside Charters Sydney
01.2015 - 01.2016
High School Diploma -
Robina State High School
Similar Profiles
Zoe GrechZoe Grech
College Receptionist at Somerset CollegeCollege Receptionist at Somerset College