Kai Hamilton
Maryland,NSW
Summary
Customer Service Agent with experience at Akorn Destination Management. Skilled in conflict resolution, active listening, and staying calm under pressure. Known for being friendly, professional, and focused on providing great service and building positive relationships with customers.
Overview
1
1
year of professional experience
Work History
Customer Service Agent
Akorn Destination Management
12.2023 - Current
- Greeted and directed passengers during embarkation and disembarkation processes
- Assisted guests with check-in, ticketing, and luggage handling to ensure a smooth boarding experience
- Answered questions and provided information about cruise procedures, schedules, and terminal facilities
Education
High School Diploma -
Bishop Tyrrell Anglican College
Fletcher09-2026
Skills
- Excellent communication
- Active listening
- Conflict resolution
- Friendly and professional demeanor
- Patience under pressure
Accomplishments
Rep Cross Country for School 2025, 2024
Rep Athletics for School 2023, 2024, 2025
Timeline
Customer Service Agent
Akorn Destination Management
12.2023 - Current
High School Diploma -
Bishop Tyrrell Anglican College
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