Kai-Matthias Bast

- Working a rotating roster, With shift start and end times both early and late.

- Assisting with all types of work including but not limited to: Contracted route services, Rail replacement, School charter, Nightride, Event shuttles.

- Assisted in the training of new drivers

- Learn and memorise routes that cover the Western Sydney area.

- Constant adaptation to the changing environments a bus driver is faced with.

- Dealing with customer enquiries whether positive or negative.

- Checking the bus for defects and ensuring it is safe for travel.

- Assisting passengers with disabilities.

- Providing a safe, reliable and comfortable service for the customers.

- Provided charter services fo school sports days, Camps, and touring.

- Long distance tours for people of all ages.

- Assisted with NSW Trainlink replacements.

- Intercity Charters.

- Drove a range of buses from 30 seater midi coaches to 13.8meter tri-axle coaches.

- Provided rail replacement services across all of Sydney including but not limited to (Northern beaches, Inner west, South coast, South west, Western Sydney, Blue mountains, North shore, Central coast.

- Provided an attentive service to ensure an unforgettable customer experience.

- Followed a set timetable with precision to the best of my surroundings.

- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.

- Always maintained calm during high stress situations.

- Responsiveness and quick decision making during emergencies or times of quick action.

- Worked a variety of shifts and routes ranging from rural to city.

- Learned and memorised streets, speed limits, intersections, set-down areas within a matter of months.

- Provided a safe bus service for customers travelling from point A-B

- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.

- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.

- Assisted passengers with inquiries and requests during trips.

- Aided passengers with disabilities or special needs.

- Communicated regularly with NCC(Radio room) to report delays and route changes.

- Drove both diesel and gas operated buses.

- Developed and maintained positive relationships with passengers and other drivers.

- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.

- Conducted pre-trip inspections of bus for safe operation.

- Performed welding, soldering and brazing to repair damaged components on the fleet.

- Changed oils, brakes and all components that are subject to ongoing wear.

- Maintained meticulous records of all repair work that was made to all buses.

- Collaborated with team members to streamline workflow processes, resulting in more efficient job completion times.

- Diagnosed complex electrical issues using advanced diagnostic tools, leading to effective troubleshooting and repair solutions.

- Read and interpreted technical manuals for troubleshooting and repair purposes.

- Repaired buses according to manufacturer specifications.

- Removed worn or faulty components for replacement or repair.

- Kept our bus fleet in reliable safe operating conditions.

- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

- Resolved customer complaints professionally, leading to improved customer relations and loyalty.

- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

-Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

- Worked closely with shift manager to solve problems and handle customer concerns.

- Assisted customers with returns, refunds and resolving transaction issues.

- Promoted store promotions and incentive programs to increase overall sales revenue.

- Greeted customers entering store and responded promptly to customer needs.

- Prepared and packed all types of meals ordered by the customer.