Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilises persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Portable Partitions Australia
06.2025 - Current
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
Developed employee training programs to enhance skill sets and increase overall productivity within the warehouse team.
Developed strong relationships with suppliers and transportation partners, fostering collaboration and improving overall supply chain efficiency.
Warehouse Manager
Edcon Steel
06.2024 - 06.2025
At Edcon Steel, my role involved ensuring all products were accurately organised, prepared, and ready for dispatch or customer pickup. I was responsible for maintaining efficient stock handling, assisting with order fulfilment, and contributing to a safe and orderly workspace through proactive material management.
Rugby Coach
St Augustines College
03.2024 - Current
Basketball Coach
St Augustines College
10.2023 - Current
General Hand
DeeWhy Hotel
02.2024 - 12.2024
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
General Hand
Platos Republic
01.2021 - 01.2022
At Platos, I managed both kitchen and waiting staff, coordinating with Front-of-house operations to ensure top-notch customer service. I supervised daily kitchen operations, addressed customer concerns, and fostered a positive and efficient kitchen environment, promoting team cohesion.
Education
Bachelor's degree - Commerce
Macquarie University
North Ryde, NSW
07.2025
Skills
Crisis Intervention
Organizational Skills
Customer relationship management
Social work
Relationship Management
Customer service
Management
Delegating work
Inventory management
Problem-solving
Order picking and processing
Certification
NSW Property Certificate of Registration May 2025 to Present
Midwifery Unit Manager 1 Birthing Services at Royal Hospital For Women RandwickMidwifery Unit Manager 1 Birthing Services at Royal Hospital For Women Randwick