Kai Rodgers
Baldivis
Summary
Dedicated and detail-oriented professional with experience in bicycle assembly, maintenance, and inventory management. Skilled in providing excellent customer service, fostering repeat business, and maintaining a calm demeanour in high-pressure situations. Proficient in organizing files, managing data, and utilizing various software programs to improve efficiency. Experienced in supporting team members and applying industry knowledge to real-world tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
The Bike Place
11.2020 - Current
- Assembled and built bicycles – Expertly constructed bicycles according to manufacturer guidelines, ensuring quality, safety, and proper functionality.
- Performed routine maintenance and servicing – Conducted thorough inspections, diagnostics, and repairs on bicycles, including tuning gears, adjusting brakes, and replacing worn-out components.
- Built strong customer relationships – Engaged with customers to understand their needs, provided expert recommendations, and fostered long-term relationships to encourage repeat business.
- Handled high-pressure situations professionally – Maintained a calm and composed demeanor in fast-paced, high-stress environments, efficiently resolving customer concerns and ensuring a positive experience.
- Managed product registration and inventory – Accurately registered new products in the system, organized inventory, and ensured all stock was properly labeled and accounted for.
It Work Experience – IT Help Desk
Mineral Resources
09.2023 - 09.2023
- Provided team support – Assisted staff with daily tasks, reducing workload burdens and enabling team members to focus on high-priority assignments.
- Applied industry knowledge – Gained hands-on experience in the industry, effectively applying learned concepts to real-world work situations.
- Managed data and documentation – Organized and maintained files, spreadsheets, and reports to improve efficiency and accessibility.
- Enhanced technical proficiency – Developed hands-on experience with various software programs, expanding technical skills and increasing overall efficiency.
Education
High School Diploma -
Mother Teresa Catholic Collage
Baldivis, WA10-2024
Skills
- Team-Oriented Approach
- Effective Problem Resolution
- Critical Thinking Abilities
- Reliable and punctual
- Proficient in Managing Multiple Tasks
Certification
- Certificate II in Autonomous Workplaces Operations
Timeline
It Work Experience – IT Help Desk
Mineral Resources
09.2023 - 09.2023
Sales Associate
The Bike Place
11.2020 - Current
High School Diploma -
Mother Teresa Catholic Collage
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