Kai Sprague
South Morang,VIC
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs.
Consistently manages numerous office building floors independently with no supervision and relative ease.
Focused on providing consistent and high-quality cleaning services with outstanding results.
Trustworthy and accommodating customer service professional. Dedicated to exceptional performance and quality standards.
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Commercial Cleaner
Millenium
06.2023 - Current
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Organized and used industrial cleaning products following strict safety procedures.
- Operated buffers and burnishers to clean and polish floors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Handled equipment, chemicals, and materials properly and with caution.
Security Officer
MC Security
12.2023 - 12.2023
- Monitored CCTV cameras and alarm systems for security breaches.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Investigated suspicious activities and persons to maintain security of premises.
Fresh Produce Manager
Cole's
11.2022 - 05.2023
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Evaluated suppliers to maintain cost controls and improve operations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Improved employee productivity through effective scheduling and task delegation, ensuring all team members had clear responsibilities within the department.
Cabinet Maker
Mr Cabinets
02.2022 - 07.2022
- Assisted in the installation of finished cabinetry onsite for seamless integration into existing structures or new construction projects.
- Implemented quality control measures, consistently producing durable and aesthetically pleasing cabinets that met all specifications.
- Inspected completed cabinets for quality assurance.
- Blueprint design understanding
- Repaired and maintained equipment for optimal function and usage.
- Reduced waste by accurately measuring and cutting materials, minimizing the need for rework or additional purchases.
Fresh Produce Team Member
Cole's
01.2021 - 09.2021
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Streamlined inventory management through meticulous sorting and organizing of fresh produce items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Pleasantly greeted customers and provided prompt and courteous service.
- Engaged in friendly conversation with customer to better uncover individual needs.
Leadership Team Member
Hungry Jack's
03.2020 - 01.2021
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Supported the business development and customer service.
- Paid attention to detail while completing assignments.
- Identified trends and assessed opportunities to improve processes and execution.
- Developed and maintained courteous and effective working relationships.
Education
Certifcate II Secuirty Operations - Secuirty Operations
Simple Training Academy
Reservoir, VIC02.2023
Year 10 - Completed
Peter Lalor
Lalor, VIC12.2021
Cert II Furniture Making - Completed
Peter Lalor
Lalor, VIC12.2021
Skills
- Records Organization and Management
- Marketing Strategies
- Cost analysis and savings
- Flexible and Adaptable
- Excellent Communication
- Problem Resolution
- Teamwork and Collaboration
- Attention to Detail
- Staff Development
- Performance Evaluations
Timeline
Security Officer
MC Security
12.2023 - 12.2023
Commercial Cleaner
Millenium
06.2023 - Current
Fresh Produce Manager
Cole's
11.2022 - 05.2023
Cabinet Maker
Mr Cabinets
02.2022 - 07.2022
Fresh Produce Team Member
Cole's
01.2021 - 09.2021
Leadership Team Member
Hungry Jack's
03.2020 - 01.2021
Certifcate II Secuirty Operations - Secuirty Operations
Simple Training Academy
Year 10 - Completed
Peter Lalor
Cert II Furniture Making - Completed
Peter Lalor
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