Kai van Kool
Summary
With 19 years of competitive swimming, I have developed strong time management and collaboration skills. These qualities have been further enhanced through diverse work experiences, where I have taken on leadership roles. This has given me a comprehensive understanding of employability skills, emphasising the importance of teamwork and fostering my adaptability and professional growth.
Overview
8
8
years of professional experience
2
2
Certification
Work History
Weekend Showroom & Warehouse Coordinator
CSS Touring
02.2025 - Current
- Running the showroom and assisting customers with rooftop tents, awnings, and outdoor touring equipment.
- Coordinating warehouse operations, including stock organisation and inventory control.
- Unloading and processing shipping containers filled with new stock.
- Ensuring efficient workflow and maintaining a well-organised warehouse.
- Supporting supply chain operations and delivering a high-quality retail experience.
- Optimised space utilisation for increased storage capacity with thoughtful warehouse layout planning.
- Worked with logistics companies to facilitate products being shipped to customers in most cost-effective ways.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used forklifts and pallet jacks to relocate products.
- Checked packages and merchandise for damage and notified vendors.
Casual Supervisor
Speedo Harbourtown
08.2024 - 02.2025
- Assisted with staff training and shift management.
- Ensured smooth daily operations and customer satisfaction.
- Addressed customer inquiries and maintained a positive shopping environment
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.
Sale Assistant
Speedo Harbourtown
06.2022 - 07.2024
- Delivered high levels of customer service to meet individual needs and drive sales.
- Assisted with merchandising, restocking shelves, and maintaining store presentation.
- Processed transactions efficiently, including handling returns and exchanges.
- Maintained in-depth product knowledge to support performance swimwear recommendations.
- Collaborated with team members to achieve sales targets and support smooth operations.
- Key responsibilities:
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Elite Athlete (High Performance Swimming Squad)
Somerset College
01.2024 - 02.2025
- Developed strong mental resilience through rigorous training sessions, enabling peak performance during competitions.
- Adapted quickly to changes in competition schedules or environments, demonstrating mental agility and composure under pressure.
- Attended all practices, meetings, and workouts on time.
- Collaborated with coaches to develop individualised training plans for optimal performance.
- Balanced academic commitments with athletic pursuits, maintaining a high GPA while excelling in sports activities.
Elite Athlete (High Performance Swimming Squad)
Griffith University
01.2021 - 12.2023
- Developed strong mental resilience through rigorous training sessions, enabling peak performance during competitions.
- Attended all practices, meetings, and workouts on time.
- Achieved personal best times through consistent practice and dedication to improvement.
- Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
Assistant Manager
Pronto Palm Beach Café
01.2020 - 12.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organised store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimising discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimise stockouts while reducing overhead costs.
Part-time Mechanics Assistant
More 4x4
11.2019 - 07.2020
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Fitment of 4wd accessories (suspension, bullbar, etc)
- Completed daily logs for management review.
- Carried out vehicle log book servicing
Casual Café All-Rounder
Pronto Palm Beach Café
01.2017 - 12.2019
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Completed routine sweeping, mopping, waxing, and polishing of high-traffic floors.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Trainee Sales Assistant
City Beach
06.2018 - 09.2019
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Enhanced store appearance by restocking shelves and maintaining cleanliness throughout the retail space.
- Enhanced customer satisfaction by efficiently addressing and resolving retail operation issues.
- Collaborated with team members for efficient store operations, resulting in a well-maintained retail space.
- Consistently met performance targets for both service volume and retail sales goals within the store environment.
Education
Bachelor of Business - Property And Real Estate, Management
Griffith University
QLD10-2026
Certificate II - Construction
TAFE NSW
NSW12-2019
Completed HSC -
Griffith University
Sydney12-2019
Pittwater High School
Sydney, NSW12-2019
Certificate III - Retail
Australian Retail College
NSW09-2019
Skills
- Effective time management
- Effective team leadership
- Quickly adjusts to change
- Effective multi-tasking
- Customer service
- Communication
- Effective troubleshooting
- Adaptability under pressure
- Effective team collaboration
- Quick learner
- Friendly and helpful
- Good listener
- Resilient
- Ability to work under pressure
- Decision making
- Warehouse safety
- Loading and unloading
Accomplishments
- 2020 Australian Junior Swim Team
- 2021 Australian University Swim Team
- 2023 Queensland Swim Team
- 2021 - 2023 Swimming Australia Category 4 Athlete
- 2021-2024 Queensland Academy of Sport Athlete
Certification
- Certificate III in Retail (2019)
- RSA & RSG (2018)
- Certificate II in Construction (2018)
- White Card – Construction Safety (2018)
Timeline
Weekend Showroom & Warehouse Coordinator
CSS Touring
02.2025 - Current
Casual Supervisor
Speedo Harbourtown
08.2024 - 02.2025
Elite Athlete (High Performance Swimming Squad)
Somerset College
01.2024 - 02.2025
Sale Assistant
Speedo Harbourtown
06.2022 - 07.2024
Elite Athlete (High Performance Swimming Squad)
Griffith University
01.2021 - 12.2023
Assistant Manager
Pronto Palm Beach Café
01.2020 - 12.2020
Part-time Mechanics Assistant
More 4x4
11.2019 - 07.2020
Trainee Sales Assistant
City Beach
06.2018 - 09.2019
Casual Café All-Rounder
Pronto Palm Beach Café
01.2017 - 12.2019
Bachelor of Business - Property And Real Estate, Management
Griffith University
Certificate II - Construction
TAFE NSW
Completed HSC -
Griffith University
Pittwater High School
Certificate III - Retail
Australian Retail College
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