Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kaia Hetaraka

Benowa

Summary

Honest and reliable, I am a highly motivated, quick learner who enjoys a challenge and is not afraid to ask questions or source information to ensure the correct outcome of my task. A great listener, with a friendly nature, my excellent communication style enables me to relate well to people of all levels. While I can work well within a team, I can be trusted and relied upon to work unsupervised. Confident and outgoing with a good sense of humour, I enjoy learning new skills, as well as developing my current skills. With my professional, positive attitude I know I will be an asset to any employer.

Overview

6
6
years of professional experience

Work History

Sales Account Manager

Marketing Together
04.2024 - Current
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Negotiated prices, terms of sale and service agreements.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Roofing Apprentice

Apex Roofing Otago
10.2021 - 02.2024
  • Worked alongside experienced roofers to learn the trade and gain practical skills in installing, repairing, and maintaining roofs
  • Assisted with material handling, site preparation, and installation tasks while adhering to safety protocols and regulations
  • Contributed to team efforts, maintain tools and equipment, and seek opportunities for learning and development to enhance roofing knowledge and expertise
  • Hands-on experience in installing and repairing roofing materials
  • Adherence to safety protocols, including proper use of PPE and contributing to a secure work environment
  • Mastery of tools and equipment used in roofing projects for efficient and safe task execution
  • Work closely with experienced professionals, contributing to successful roofing projects through effective communication and teamwork..

Kitchen Hand/ Commis Chef/ Bartender

Kensington Tavern Dunedin
01.2021 - 10.2021
  • Fulfilled multiple roles including Commis Chef, Bartender, and Kitchen Hand
  • As a Commis Chef, Assisted in food preparation and plating
  • Managed bartender duties, serving patrons and maintaining the bar area
  • Additionally, Supported the kitchen team as a Kitchen Hand, handling dishwashing and general kitchen tasks
  • Adaptable kitchen hand who demonstrated skills in food prep, dishwashing, and maintaining hygiene
  • A team player with expertise in stock management and organization
  • Aspired commis chef with a passion for culinary excellence and meticulous attention to detail
  • Was well-versed in food preparation, enthusiastic about contributing to a dynamic kitchen team, and dedicated to upholding elevated standards of quality
  • Experienced bartender skilled in mixology and customer service, ensuring a vibrant atmosphere.

Artificial Insemination Assist

Kaia Hetaraka, Insemination, L.I.C
10.2020 - 12.2020
  • Experienced and detail-focused in reproductive health
  • Proficient in handlied samples, maintained records, and supported appointments
  • Strong attention to detail and effective communication
  • Previous medical and reproductive health experience
  • Contributed to successful procedures and patient fulfillment
  • Demonstrated skill in precise sample handling techniques crucial for artificial insemination procedures
  • Maintained accurate records of procedures, showcased a commitment to compliance with established protocols and maintained confidentiality
  • Exhibited a compassionate and supportive demeanor, ensured patients feel comfortable throughout the reproductive process and addressed inquiries with empathy
  • Strong communication skills, particularly in collaborating effectively with reproductive specialists and medical staff, as well as maintaining clear and empathetic communication with patients.

Leading Hand

Landside/ Airside, Queenstown Airport, Q.A
01.2019 - 07.2020
  • Experienced Airport Operations Leading Hand with expertise in both airside and landside functions
  • Demonstrated leadership in coordinating ground operations, ensured smooth aircraft movements, and oversaw landside activities
  • Managed teams efficiently, ensured safety compliance, and optimized efficiency for seamless airport operations
  • Exhibited robust leadership skills by effectively managing teams, promoting collaboration, and maximizing workforce efficiency to ensure the smooth operation of airport activities.
  • Streamlined operational processes, systematically enhanced efficiency in both airside and landside functions at the airport, with a focus on exceptional customer service on the landside
  • Provided leadership in airside operations, ensuring precision in aircraft movements and upholding safety standard

Education

First Aid Certificate - undefined

2023

Skills

  • Excellent Communication Skills for effective job execution
  • Quick learner, adept at picking up processes through active learning
  • Highly teachable, Open minded, unafraid to ask questions and listen for successful outcomes
  • Enthusiastic, Great attitude! Whatever task performed is always done with a smile
  • Wealth of Customer Service experience with the ability to relate to people of all ages

Additional Information

  • 7702 Can provide more references upon request , Page 3

Timeline

Sales Account Manager

Marketing Together
04.2024 - Current

Roofing Apprentice

Apex Roofing Otago
10.2021 - 02.2024

Kitchen Hand/ Commis Chef/ Bartender

Kensington Tavern Dunedin
01.2021 - 10.2021

Artificial Insemination Assist

Kaia Hetaraka, Insemination, L.I.C
10.2020 - 12.2020

Leading Hand

Landside/ Airside, Queenstown Airport, Q.A
01.2019 - 07.2020

First Aid Certificate - undefined

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Kaia Hetaraka