Kaian Williams
SOUTHERN RIVER,WA
Summary
Dynamic professional with proven expertise in customer service and team leadership, honed at McDonald's Fast Food Restaurant. Excelled in employee training, enhancing team collaboration, and elevating customer satisfaction through efficient service. Skilled in cash handling and problem-solving, consistently achieving positive outcomes in high-pressure environments. Demonstrated ability to mentor and motivate, driving continuous improvement and performance. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's Fast Food Restaurant
11.2023 - Current
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Trained other employees in customer service, food safety, and performance requirements.
Assistant Coach
Huntingdale Football Club
04.2021 - 09.2022
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
- Advised head coach on discipline, performance, and other decision-making areas.
Education
High School Diploma -
John Wollaston Anglican Community School
Camillo, WA11.2023
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Team motivation
- Teamwork and Collaboration
- Problem-Solving
Timeline
Crew Trainer
McDonald's Fast Food Restaurant
11.2023 - Current
Assistant Coach
Huntingdale Football Club
04.2021 - 09.2022
High School Diploma -
John Wollaston Anglican Community School
Similar Profiles
Anthony GloriaAnthony Gloria
Crew Member Cook at McDonald's Fast Food Restaurant SchofieldsCrew Member Cook at McDonald's Fast Food Restaurant Schofields
Marialena CortesMarialena Cortes
Crew Member at McDonald's Fast Food RestaurantCrew Member at McDonald's Fast Food Restaurant
Elijah ThomasElijah Thomas
Kitchen Crew Member at McDonald's Fast Food RestaurantKitchen Crew Member at McDonald's Fast Food Restaurant
Trinity R. JarrettTrinity R. Jarrett
Crew Member Supervisor at McDonald's Fast Food RestaurantCrew Member Supervisor at McDonald's Fast Food Restaurant
Kuldeep KaurKuldeep Kaur
Disability Support Worker/ youth support worker at St Jude’s Disability ServicesDisability Support Worker/ youth support worker at St Jude’s Disability Services