Kaiane Unizicki
Castletown,WA
Summary
Accomplished Office Manager with a proven track record at Futuroseg Regulacao De Sinistros LTDA, excelling in customer service and office administration. Expert in leveraging organizational skills and Microsoft Office proficiency to enhance efficiency and meet deadlines. Demonstrated ability to maintain confidentiality and develop effective claims management processes, significantly improving operational outcomes. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
16
16
years of professional experience
Work History
Office Manager
Bottles and Cans (WA) Pty Ltd
10.2022 - Current
- Lead, coach and champion direct reports to ensure all costumers receive a high and consistent level of costumer service.
- Ensure site Daily operations are maintained and in line with Warrrl, local council and business legislations and expectations.
- Coach mentor and performance manage site team.
- Proactivly manage key controlables to ensure cost effeciency within the depot.
- Ensure Depot is clean and safe, inline with all workplace health and safety policies and precedures.
Office Manager
Futuroseg Regulacao De Sinistros LTDA
06.2008 - 01.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Prospecting, and qualifying new policyholders.
- Responsible for interview, hiring and onboarding process.
- Development and coordination of an effective claims management process.
Education
High School Diploma -
Unificado High School
07.2010
Skills
- Customer Service
- Office Management
- Organized and able to meet deadlines
- Office Administration
- Ability to problem solve
- Time management
- Intermediate Microsoft Office skills (world, Excel, and Outlook)
Languages
Portuguese
Native or Bilingual
English
Full Professional
Timeline
Office Manager
Bottles and Cans (WA) Pty Ltd
10.2022 - Current
Office Manager
Futuroseg Regulacao De Sinistros LTDA
06.2008 - 01.2017
High School Diploma -
Unificado High School
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