Kai Chi James Po
Adelaide,SA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Tutorial Teacher
Wellspring Educational Centre
11.2022 - 02.2023
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Salesperson
Luna Cake Ltd
09.2021 - 02.2022
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Mcdonald's Costumer Service Specialist
McDonald's
06.2020 - 01.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
Bachelor of Commerce - Marketing
University of Adelaide
Adelaide, SA12.2024
Skills
- Adapting to student's Learning Style
- Project Management
- Common Core Instruction
- Moodle and Schoology
- Truck Unloading
- Sales Contracts
- Teamwork and Collaboration
- Fluency in Cantonese and Mandarin
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Tutorial Teacher
Wellspring Educational Centre
11.2022 - 02.2023
Salesperson
Luna Cake Ltd
09.2021 - 02.2022
Mcdonald's Costumer Service Specialist
McDonald's
06.2020 - 01.2021
Bachelor of Commerce - Marketing
University of Adelaide
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