Kaiden Lorrie
Newcastle
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling, and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and a dedicated work ethic. Experienced in retail sales, providing accuracy and efficiency in day-to-day store tasks. Reliable and upbeat sales assistant, successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and a superior work ethic.
Overview
2
2
years of professional experience
Work History
Van Sales Representative
Tasty Fresh Food
07.2024 - 09.2024
- Managed inventory levels to ensure availability of products and timely delivery to customers.
- Collaborated with team members for improved sales strategies, resulting in higher performance across the region.
- Boosted customer satisfaction by promptly addressing concerns and resolving issues effectively.
- Maintained accurate records of daily sales activities, enabling data-driven decision making for future growth opportunities.
- Successfully expanded client base through targeted prospecting, and relationship-building techniques.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Kitchen Hand
XS Espresso
06.2024 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Assistant Store Manager
Bay Audio
11.2023 - Current
- Acted with integrity, honesty and knowledge to promote culture of company.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Gained knowledge of company policies, protocols and processes.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Sales Consultant
Optus Retail
05.2023 - 11.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Maximized customer retention by resolving issues quickly.
- Managed customer accounts to secure customer satisfaction and repeat business.
Sales Representative
Sydney Tools
10.2022 - 05.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Expanded customer base and boosted profit within product line.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
Education
SIR30216 Certificate III in Retail -
City Beach
Charlestown, NSW11.2019
High School Diploma -
Whitebridge High School
Whitebridge, Nsw10.2019
Skills
- Visual merchandising
- Cash management
- Customer service
- Self-motivated
- Communication skills
- Team player
- Attention to detail
- Product And Service Sales
- Sales Expertise
Food Preparation
Team Collaboration
Stock management
- Point Of Sale Knowledge
- Store Opening And Closing
- Product Promotions
Goal-oriented mindset
References
Andrew Milne - Former Optus Area Manager
Ph: 0438878884
Jacinta Reid - Former Bay Audio store manager
Ph: 0483137102
Timeline
Van Sales Representative
Tasty Fresh Food
07.2024 - 09.2024
Kitchen Hand
XS Espresso
06.2024 - Current
Assistant Store Manager
Bay Audio
11.2023 - Current
Sales Consultant
Optus Retail
05.2023 - 11.2023
Sales Representative
Sydney Tools
10.2022 - 05.2023
SIR30216 Certificate III in Retail -
City Beach
High School Diploma -
Whitebridge High School
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