Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Kaiden McGowan

Kaiden McGowan

Tarneit

Summary

Experienced with managing multiple retail locations, ensuring seamless operations and consistent performance. Uses strategic planning to optimize store efficiency and improve customer satisfaction. Track record of fostering team collaboration and adaptability to meet changing needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Multi-Store Manager

BWS
07.2019 - Current
  • Maintained a high level of product knowledge to help team and customers choose the right product
  • Increased Store Performance to hit Sales Budget by re-arranging and pushing in-store promotions
  • Trained Team to better their personal aspirations and customers experience
  • Co-Hosted a Store Manager Pathways for Future Leaders
  • Worked as a Customer Experience State Lead to focus on Areas of improvement for our customers
  • Trained 200+ Team on how to better our customers experience in-store and out of store
  • Optimised Store Layout for increased Foot Traffic/Sales
  • Created Multiple Spreadsheets to Focus on Area Results
  • Hosted Multiple Weekly Meetings
  • Assisted Area Manager in AM Tasks
  • Completed Daily Processes
  • Planograms, Daily Stock Checks, Gap Scans, LTO Actions, Stock Fills, Product Ordering, Promotion Planning, Overstocks, Working Load, Weekly Reports, Cash Handling, Ticketing, Promotion Changeovers, Safety Packs, Folder Compliance
  • Created strong relationships with Store Reps
  • Assisted in hiring of Team Members and Store Managers
  • Focused on Team Safety & Wellbeing

Kitchen Hand

Mona's Cafe
06.2015 - 08.2016
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Managed 20+ customers orders at once

Education

No Degree - VCE

Lara Secondary College
Lara, VIC
12-2018

Skills

  • Store operations
  • Recruitment and hiring
  • Employee scheduling
  • Brand awareness
  • Store layout
  • Merchandise planning
  • Performance analysis
  • Promotional planning
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team leadership
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Verbal and written communication
  • Self motivation
  • Employee motivation
  • Task prioritization
  • Interpersonal skills
  • Conflict resolution
  • Goal setting
  • Professionalism

Accomplishments

- Completed Personal Leadership

- Co-Hosted Store Manager Pathways

- Hosted Customer Experience Training to 200+ Team

- State/Area Level Projects

- Exceeding Bonuses 4 times in a row

Certification

- Mental Health First Aid (MHFA)

- Forklift Licence

- EPJ Training

- Walkie Stacker Training

- RSA (Responsible Service of Alcohol)

Languages

English
Native or Bilingual

Timeline

Multi-Store Manager

BWS
07.2019 - Current

Kitchen Hand

Mona's Cafe
06.2015 - 08.2016

No Degree - VCE

Lara Secondary College

Similar Profiles

CREATE PROFILE
Kaiden McGowan