KAIFAN JIANG
Enfield
Summary
A proactive and motivated Master of Electrical Engineering student at The University of Adelaide, Australia, with a passion for innovation and a strong desire to learn and grow as a leader. Possesses exceptional critical thinking skills, effective communication, and a proven track record of success in academic and group projects. Known for building strong relationships and working collaboratively to achieve objectives.
As a proactive learner with a strong work ethic, I am eager to leverage my skills and knowledge to contribute to a dynamic and innovative team. I recognize that leadership requires ongoing development and am committed to increasing my ability to lead and inspire others. Through my experiences in academia and group projects, I have developed strong critical thinking skills, effective communication, and relationship-building abilities. I am confident that these skills, combined with my passion for innovation and willingness to learn, will enable me to become a successful leader in any organization.
I am excited about the opportunity to work with a team that values collaboration, creativity, and growth. As a potential leader, I am committed to fostering a culture of teamwork, open communication, and continuous improvement. I believe that my technical expertise, critical thinking skills, and effective communication make me well-suited to leadership positions, and I am committed to further developing these skills to maximize my potential.
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Electrical Engineer position. Ready to help the team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technical Support Enginer
AlphaESS
04.2023 - Current
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Documented support interactions for future reference.
- Used ticketing systems to manage and process support actions and requests.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Monitored systems in operation and quickly troubleshot errors.
- Researched product and issue resolution tactics to address customer concerns.
- Promoted efficiency among departments with prompt resolution of system issues.
- Installed, configured and maintained computer systems and network connections.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Handle 20-30 service m8 cases every day + phone cases or email cases
Final Year Project
The University of Adelaide
02.2022 - 11.2022
- Conducted research on ultrawide semiconductors, specifically III-nitrides including Gallium Oxide and Bismuth Telluride.
- Designed and conducted electric heating and electric cooling experiments on semiconductors to study their various properties, including electrical conductivity, thermal conductivity, power factor, cost of performance, and Seebeck coefficient.
- Analyzed experimental data to generate high efficiency output and draw conclusions about the properties of the new semiconductors.
- Presented findings to academic peers and faculty members, demonstrating strong communication and presentation skills.
- Demonstrated a strong ability to work independently and collaboratively with other members of the research team, contributing to a successful project outcome.
Engineer Technical Supporter
AlphaESS
02.2022 - 08.2022
- Learned and instructed installers on how to install inverters and batteries, ensuring proper installation and adherence to safety standards.
- Repaired batteries and inverters by replacing and upgrading motherboards and programming to ensure optimal performance.
- Analyzed and answered customer inquiries, arranging call-backs or on-site inspections as needed to address concerns and ensure customer satisfaction.
- Conducted thorough inspections of inverters and batteries to identify issues and provide recommendations for repair or replacement.
- Worked collaboratively with sales and customer service teams to ensure seamless customer experience from initial inquiry to post-installation support.
- Maintained accurate records of all repairs, replacements, and customer interactions to facilitate timely and effective follow-up.
- Resolved problems, improved operations, and provided exceptional service.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
Final Year Project
Deakin University
02.2021 - 10.2021
- Conducted a project on Microgrid Power Flow programming based on Matlab Microgrid Power Flow Analysis Model.
- Designed and developed a Microgrid Power Flow Analysis Model using Matlab to analyze the power flow characteristics of microgrids.
- Conducted a comparative analysis of the power flow characteristics of microgrids and standard large grid models, identifying key differences.
- Analyzed and presented the findings of the project, demonstrating strong research, programming, and communication skills.
- Worked collaboratively with other members of the project team, contributing to a successful project outcome.
Engineering Intern (Simulation Optimization Proje)
Deakin University
11.2020 - 02.2021
- Learned programming language Java, with a focus on its applications in engineering and automation.
- Utilized AnyLogic simulation software to conduct simulations of manufacturing and logistics processes, gaining valuable experience in process optimization and efficiency improvement.
- Developed strong analytical and problem-solving skills, applying them to real-world engineering challenges and projects.
- Worked collaboratively with other students on group projects, demonstrating excellent teamwork and communication skills.
Engineering Intern （Smart Home Internet of Things）
Fujian University Of Technology
11.2019 - 12.2019
- Conducted a project on Smart Home Internet of Things and designed the Smart Home Gateway project.
- Learned and solved the link between the smart home gateway and the wireless network, optimizing connectivity and efficiency.
- Researched and analyzed the communication protocols of different mobile phone platforms, identifying key differences and challenges.
- Utilized programming languages such as Python and C++ to develop software for the smart home gateway project, gaining valuable experience in software development and testing.
- Demonstrated strong critical thinking and problem-solving skills, addressing technical challenges and delivering a successful project outcome.
Class Project
Deakin University
07.2019 - 09.2019
- Programmed the Mega 2560 microcontroller to create a smart watering system for plants.
- Integrated sensors to measure ambient temperature, humidity, light, and soil moisture to dynamically schedule and deliver water to the plants.
- Designed the product's appearance using AutoCAD to create an attractive and functional device.
- Conducted thorough testing and calibration to ensure the system operates effectively and efficiently.
- Demonstrated strong laboratory research skills, utilizing data analysis and experimental design techniques to solve complex problems.
- Thrive under pressure and can remain focused on tasks and goals to achieve results.
- Proven ability to learn quickly and apply new knowledge effectively in a dynamic and fast-paced environment.
- Excellent time management skills, effectively prioritizing tasks and managing competing demands.
Education
Master of Engineering - Electrical Engineering
The University of Adelaide
Adelaide, SA09.2023
Bachelor of Electrical And Electronic Engineering - Electrical And Electronic
Deakin University
Waurn Ponds, VIC10.2021
Diploma of engineering -
Deakin College
Waurn Ponds, VIC02.2019
Skills
- Programming skill （ MATLAB(Advanced) ；C；Python；Java）
- AutoCAD (Basic)
- MS Office (Advanced)
- Inventor(Advanced）
- PSS @SINCAL(Intermediate)
- Dependable and Responsible
- Teamwork and Collaboration
- Organization and Time Management
- Multitasking Abilities
- First Aid/CPR
- Error Troubleshooting
- Interpersonal Communication
- Team building
- Active Listening
- Maintenance and Repair
- MS Office
- Flexible and Adaptable
- Operation Monitoring
- Corrective Equipment Maintenance
- Hardware Troubleshooting
- System Configuration
- MathWorks MATLAB
- Troubleshoot Instrumentation
- Technical Support
Certification
- 05/2016 Barista Essentials, Monash Student Association
- 10/2017 Bartending Course, Coffee Art School Australia
- 10/2017 Responsible Serving of Alcohol, Short Course Australia
- 04/2019 Australian driver's license（Current Full driver's license）
- 10/2021 Obtain EA certification Electrical Engineer
Timeline
Technical Support Enginer
AlphaESS
04.2023 - Current
Engineer Technical Supporter
AlphaESS
02.2022 - 08.2022
Final Year Project
The University of Adelaide
02.2022 - 11.2022
Final Year Project
Deakin University
02.2021 - 10.2021
Engineering Intern (Simulation Optimization Proje)
Deakin University
11.2020 - 02.2021
Engineering Intern （Smart Home Internet of Things）
Fujian University Of Technology
11.2019 - 12.2019
Class Project
Deakin University
07.2019 - 09.2019
Master of Engineering - Electrical Engineering
The University of Adelaide
Bachelor of Electrical And Electronic Engineering - Electrical And Electronic
Deakin University
Diploma of engineering -
Deakin College
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