Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kaiky Soares

Redbank,QLD

Summary

Knowledgeable and dedicated customer service professional with extensive experience. I am a solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pick Packer

Martin Brower
02.2023 - Current


  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Worked fast to meet assigned daily picking quotas.
  • Used RF scanners to track orders and verify accuracy.
  • Operated manual and electric pallet jacks to move merchandise.

Pick Packer

Primary Connect
06.2022 - 02.2023

Removal Technician

A&P Delivery
04.2018 - 05.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.

Front of House Supervisor

Rashays Redbank
11.2018 - 10.2021
  • Performed cash handling activities and secured nightly bank deposits.
  • Managed inventory through effectively ordering and stocking uniforms, linens, beverages, and front of house supplies.
  • Managed dining and bar costs by conducting weekly depletion analysis.
  • Planned events from concept to completion by responding to event inquiries, establishing budgets, and designing customized menus.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Resolved guests complaints while maintaining positive customer environment.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.

Education

High School Diploma -

Redbank Plains State High School
Redbank Plains, QLD
11.2021

Skills

  • Customer Order Fulfillment
  • Package Products
  • RF Materials
  • Picking and Processing
  • Team Meetings
  • Operational Systems Monitoring
  • Customer Engagement
  • Complex Product Knowledge
  • Staff Motivation and Discipline

Certification

  • Certificate I Construction
  • Certificate I in finance
  • Certificate II in Creative industries
  • Certificate II in Skills for work and vocational pathways.
  • White Card
  • CPR Certificate

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual

Timeline

Pick Packer

Martin Brower
02.2023 - Current

Pick Packer

Primary Connect
06.2022 - 02.2023

Front of House Supervisor

Rashays Redbank
11.2018 - 10.2021

Removal Technician

A&P Delivery
04.2018 - 05.2022

High School Diploma -

Redbank Plains State High School

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Kaiky Soares