Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaila Bartolo

Penrith,NSW

Summary

With a Certificate IV qualification in Beauty Therapy and seven years of experience owning and operating a beauty business, I am a seasoned professional in the beauty industry. My expertise lies in delivering a wide range of beauty treatments and services, including skincare, facial treatments, eyelash extensions and permanent jewellery.

Throughout my career, I have honed my skills and developed a deep understanding of the latest beauty trends, techniques, and products. I am well-versed in providing personalised consultations to assess clients' needs, recommending suitable treatments, and delivering exceptional customer experiences. Client satisfaction has always been my priority, and I strive to create a warm and welcoming environment where clients feel pampered and cared for.

In addition to my technical skills, my experience as a business owner has equipped me with valuable knowledge in managing operations, developing marketing strategies, and maintaining a profitable beauty business. I am adept at building and maintaining client relationships, training and supervising staff, and ensuring compliance with industry standards and regulations.

With my passion for beauty therapy, extensive experience, and a strong business acumen, I am committed to providing exceptional beauty services while continually staying ahead in the ever-evolving beauty industry.

Overview

14
14
years of professional experience

Work History

Owner/Operator

Self-employed
06.2016 - Current
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Used Microsoft Excel Spreadsheets for profit and loss statements


Beauty Therapist

Norwest Beauty Therapy
10.2011 - 05.2017
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Pizza Maker

The Naughty Snapper
06.2009 - 12.2010
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Monitored and maintained clean working areas and cooking surfaces.

Education

Certificate IV - Beauty Therapy

Australian Academy of Beauty And Spa Therapy
Bella Vista, NSW
12.2014

Skills

  • Innovative and Visionary
  • Payment Processing
  • Equipment Operation
  • Equipment Maintenance
  • Customer Service
  • Client engagement and retention

Timeline

Owner/Operator

Self-employed
06.2016 - Current

Beauty Therapist

Norwest Beauty Therapy
10.2011 - 05.2017

Pizza Maker

The Naughty Snapper
06.2009 - 12.2010

Certificate IV - Beauty Therapy

Australian Academy of Beauty And Spa Therapy
Kaila Bartolo