Kaila Molkner
COBDOGLA,South Australia
Summary
Energetic Waitress Trainee known for high productivity and efficient task completion. Skilled in order taking, customer service, and time management. Excels in communication, teamwork, and adaptability to ensure seamless dining experiences for guests.
Dedicated to student success and offering experience engaging individuals of different skill and ability levels. Applies personalized strategies to enhance student learning and increase performance against objectives. Excited to teach, train and motivate students.
Overview
2
2
years of professional experience
Work History
Waitress Trainee
Cobdogla District Club
COBDOGLA, South Australia
07.2022 - Current
- Greeted customers and provided menus.
- Assisted with food preparation tasks as requested by the head chef.
- Learned to properly handle cash transactions and process credit card payments.
- Checked that all orders were accurate before delivering to customers.
- Provided excellent customer service during meal times.
- Informed customers of daily specials and menu changes.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Verified that all dishes served met quality expectations.
- Maintained knowledge of restaurant policies regarding guest services and satisfaction.
- Conducted table-side service when necessary such as carving meats or serving desserts.
- Demonstrated proper use of equipment such as slicers, blenders, mixers.
- Maintained a professional attitude while working in a fast-paced environment.
- Followed safety protocols when handling hot plates or sharp objects.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
- Adhered to health regulations concerning food storage and sanitation practices.
- Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided exceptional service to high volume of daily customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Addressed complaints to kitchen staff and served replacement items.
- Trained new employees on restaurant procedures and plating techniques.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Served food and beverages to patrons and confirmed complete orders.
- Presented menus and answered questions regarding items.
- Filled condiments and napkin containers during slack periods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Trained new employees to perform duties.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Work Experience
Cobdogla Primary School
COBDOGLA, South Australia
07.2024 - 07.2024
- Developed and implemented lesson plans that engaged students in active learning activities.
- Created and maintained a safe, orderly and productive classroom environment.
- Provided individual assistance to students who needed extra help with assignments.
- Established positive relationships with students through effective communication skills.
- Conducted small group instruction focusing on reading, writing and math skills development.
- Monitored lunchroom activities to ensure safety of all students during meal times.
- Supervised recess periods while promoting physical activity among students.
- Instructed students on proper use of equipment and tools used in class projects.
- Administered and graded assignments and tests, providing constructive feedback to students.
- Prepared students for standardized tests, ensuring familiarity with format and content.
- Supervised students during lunch, recess, and transitions to ensure safety and propriety.
- Managed classroom behavior through the implementation of positive reinforcement and conflict resolution strategies.
- Maintained positive classroom culture through behavior management techniques.
Education
High School Diploma -
Loxton High School
Loxton, SASkills
- Menu knowledge
- Reservation Management
- Order Taking
- Handling Complaints
- Special Event Coordination
- Allergy awareness
- Mathematics Instruction
- Lesson Planning
- Child Development
- Cooperative Learning Experience
- Student assessment
- Classroom Management
- Interactive Learning
- Positive Reinforcement
- Student-Centered Learning
- Assigning and Grading Work
- Problem-solving aptitude
- Early Childhood Education
- Child Safety Procedures
- Teamwork and Collaboration
- Safety awareness
- Adaptability and Flexibility
- Reliability
- Time Management
Affiliations
- Netball Player
- Tennis Player
Languages
English
Full Professional
References
References available upon request.
Timeline
Work Experience
Cobdogla Primary School
07.2024 - 07.2024
Waitress Trainee
Cobdogla District Club
07.2022 - Current
High School Diploma -
Loxton High School
Similar Profiles
Timothy Simms-SharpleyTimothy Simms-Sharpley
Courtesy Bus Driver at Lightning Ridge District Bowling ClubCourtesy Bus Driver at Lightning Ridge District Bowling Club
Brooke RowseBrooke Rowse
Banking and Administration at Ballarat and District Trotting ClubBanking and Administration at Ballarat and District Trotting Club
Bella OttiniBella Ottini
Waitress at Ballarat & District Trotting ClubWaitress at Ballarat & District Trotting Club
Julian YeatesJulian Yeates
Farm Hand at Chicken FarmFarm Hand at Chicken Farm
Shaund MerrittShaund Merritt
Site Supervisor Mechanical at Ultimate Engineering and Maintenance ServicesSite Supervisor Mechanical at Ultimate Engineering and Maintenance Services